Retail Account Representative - Bolton, Canada - Gillfor Distribution
Description
Gillfor Distribution is currently hiring for a Retail Account Representative at our Calgary, AB location.Core Competencies include:
- Communication/Teamwork
- Critical Thinking/Analytical Skills
- Technical Skills
- Intermediate Excel
- Problem Solving
- Customer Insight
- Logic/Result Focus
- Creative and Innovative Thinking
- Prioritization
Performance Requirements:
- Create exposure for Gillfor in the marketplace
- Act as the point person for assigned stores
- Order entry and follow up
- Providing exceptional customer service
- Extensive Product knowledge in all lines
- Meeting monthly Sales targets
- Upselling and cross selling
- Training & coaching the CSRs in stores
- Follow up on quotes, inquiries, and any complaint resolutions
- Merchandising executing plains laid out by RPSM
- Store visits to cover high level conversations, training events 1 on 1, coaching and selling
- Distribution of samples, price pages, and any other materials for the program
Standards of Performance:
- Building Materials industry experience and or College related Sales/Customer Service education background.
- Strong Microsoft Office computer skills.
- Adhere to all Health & Safety policies & procedures.
- Strong verbal and written skills to communicate with all levels of the organization.
- Strong problem identification and solution development.
- Travel required, valid drivers license
- Selfmotivated, with high energy and an engaging level of enthusiasm.
Work Conditions:
- Gross base salary range $45,000 $65,000 plus discretionary bonus potential.
- Fulltime Monday to Friday 8:00 a.m. to 5:00 p.m. and any overtime as required.
- Working in the Retail Account Team.
- Report directly to the Retail Program Manager.
- Opportunity for Advancement.
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