Jr. Inside Account Manager - Etobicoke, Canada - Supremex
Description
OVERVIEW
***
RESPONSIBILITIES
- Generates new and repeat sales by answering customer inquiries and providing product & technical information in a timely manner
- Develops and maintains a relationship with each client and an understanding of customer requirements and expectations in order to recommend specific products and solutions
- Increases sales and average order sizes by means of crossselling, upselling, addon sales, and offering solutions appropriate for each customer account
- Accurately processes customer transactions such as quotes, orders, releases, or returns
- Collaborates harmoniously with internal manufacturing and support staff throughout the order fulfillment and problem resolution process for customers, including: quality issues, credit collection and management, etc.
REQUIREMENTS
- Minimum 2 years relevant sales experience, in printing and/or converting position preferred
- Effective listening, business communication (verbal and written), negotiation, and phone skills
- Intermediate computer skills required, with ERP Systems, Power BI and Excel
- Dynamics AX is a plus
Job Types:
Full-time, Permanent
Pay:
$45,000.00-$55,000.00 per year
Benefits:
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Onsite parking
- Paid time off
- Profit sharing
- RRSP match
- Tuition reimbursement
- Vision care
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
Education:
- Bachelor's Degree (preferred)
Experience:
- B2B sales: 1 year (preferred)
- Printing/
- ERP Systems: 1 year (preferred)
- Power BI: 1 year (preferred)
- Dynamics AX: 1 year (preferred)
Work Location:
In person
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