Customer Service - Edmonton, Canada - FedEx Express Canada

FedEx Express Canada

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Description:

FedEx Express Canada has an open

Permanent Part time Customer Service Representative position in our Edmonton location.
Our people are the foundation of our success.

The differentiator in the employment relationship we value with our employees is our open, fair and respectful people practices and our positive work environment.

As a result, FedEx Express Canada has consistently been ranked in the top 50 Best (Platinum) Employers in Canada survey by Aon Hewitt and also placed amongst the 20 most respected brands in Canada.

Position Summary:
To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.

Required Knowledge, Skills and Abilities:

High school diploma/equivalent. College diploma preferred
Knowledge of Canadian Customs regulations is preferred
Knowledge of FedEx Express and Ground products and services preferred
Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
Must be able to complete and achieve minimum thresholds on any mandatory testing and training
Must be able to operate in a PC windows environment
In the province of Quebec, must be bilingual (French and English)

ADDRESS:

Avenue E, Edmonton International Airport

Please Note:
There is no bus service where we are located at the airport. Hence you MUST have a reliable mode of transportation daily M-F.

HOURS DETAILS:
Monday to Friday 1200 noon to 5:30pm.

Must also have flexibility to work at the city station
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(

Avenue, Edmonton, AB T6B 3R7)
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to cover vacation/sick calls and work Saturdays if needed.

WAGE:

$20.16

Total Rewards Package:

FedEx delivers a comprehensive total rewards program with a full spectrum of benefits to meet your diverse needs:

Benefit plans: medical, health, dental, orthodontics, vision, etc.
Pension plan
Education assistance / tuition reimbursement
Community involvement: Canadian Blood services; Disaster Readiness, Relief and Recovery
Diversity
Vacation
Discounts: travel & entertainment, health &lifestyle, home & auto and electronics
IND02

**DISCLAIMER