Customer Service/office Assistant - Kitchener, Canada - Next Floor Inc.

Next Floor Inc.
Next Floor Inc.
Verified Company
Kitchener, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

Customer service / Office Assistant (full time, permanent position)
About Next Floor,

This job is full time, - 5 Monday to Friday in a small office environment.

Please submit a cover letter and resume with salary expectations


Responsibilities

  • Input, track, monitor customer orders and backorders
  • Assist customers with inquiries, concerns, and requests in a professional and timely manner
  • Prepare paperwork for outgoing shipments
  • Process incoming shipments
  • Assist with in store pickups
  • Prepare sample shipments
  • Prepare Courier outgoing documents

Basic Qualifications

  • Excellent organisational, administrative, and interpersonal skills
  • Strong customer service skills with the ability to handle difficult situations with empathy and professionalism
  • Ability to prioritise and organize workload to meet deadlines

Benefits:


  • Dental care
  • Extended health care
  • Paid time off

Schedule:

  • Monday to Friday

Work Location:
In person
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