HR & Employment Relations Advisor - Sales Support - Toronto, Canada - Peninsula Canada

Peninsula Canada

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company:
Peninsula Employment Services Limited

Job Title:
HR & Employment Relations Advisor - Sales Support

Location:
Toronto, ON

Type of Employment:
Permanent

Full/Part-Time:
Full-Time

Working Days:
Monday to Friday 9:00am to 5:30pm EST.

Salary:
$60,000 - $65,000

About Us

Peninsula Employment Services Limited ("Peninsula") is a provider of external Human Resource solutions, with a focus on Employment Relations and Health & Safety advice, to small and medium-sized businesses located throughout Canada.

Peninsula is a division of the Peninsula Group, headquartered in Manchester, UK.

Peninsula currently operates in the UK, Ireland, Australia, New Zealand and, most recently, Canada, and employs over 4,000 people globally.

Peninsula opened its Canadian office in September 2017 and has quickly become one of the fastest-growing companies in Ontario, British Columbia, and Alberta.

The Role of HR & Employment Relations Advisor - Sales Support

Job Purpose:
To provide HR advice to a wide variety of industries and prospects of Peninsula Canada. Showcase our services to clients, with the hopes that they will sign up for other products and services.

Job Overview:

The role requires you to work within a team, supporting Sales representatives with Human Resource solutions for prospects through phone and video.

Your role will also include highlighting any commercial options outlining the potential risks and addressing non-compliant concerns.

Day-to-Day Duties and Responsibilities

Achieving KPIs and aiming to support the Business Development Managers with quality advice in a productive manner within set SLAs
Consultation with potential clients through the phone and video
To actively build rapport and working relationships with sales on each interaction
Be actively involved with ongoing training, ensuring that personal knowledge of HR is continually developed
Refer to Company internal training and updates to ensure that advice provided is compliant
Working as part of the sales support team by providing support and guidance to colleagues
To log all advice accurately onto Salesforce, taking ownership and responsibility
Proactive contact with Business Development Managers in relation to prospect clients
To offer the prospective clients with options regarding the other products Peninsula provides and make such recommendations accordingly.

Education/Experience

12 years Sales experience
Knowledge of ON, BC and AB Employment Standards, Human Rights Code as it pertains to provinces we support, and other legislations
Postsecondary in Human Resources, Business degree, or related field is preferred.
Minimum of 2 years' experience working in an HR capacity
Human resources designation (required) (e.g. CPHR etc )

Work Hours

Monday to Friday; shifts vary depending on business needs. However, we generally operate from 9:00am to 5:30pm.

What you Bring to the Team

A "cando" attitude, a thirst for knowledge and the ability to communicate effectively within the team
Great customerservice skills
Ability to work in a fastpaced environment
Strong time management skills
A dynamic and flexible approach, as well as the ability to work under pressure
Pride in delivering a highquality service and genuine desire to own, lead by providing efficient, pragmatic solutions.

Why Work for Peninsula?

Peninsula has been voted one of the best companies to work for two (2) years in a row by the Glassdoor Awards.

Peninsula is a highly motivated enterprise that promotes an entrepreneurial culture.