Cemetery Services Clerk I - West Vancouver, Canada - District of West Vancouver
Description
_(PERMANENT, PART-TIME)_
- Located on the traditional, ancestral and unceded lands of the Musqueam, Squamish, and Tsleil-Waututh Nations, West Vancouver is a vibrant community on the North Shore and home to parks, beaches, and to sports, recreation and arts amenities. We are seeking employees with a passion for public service who share our commitment to creating a complete, inclusive and livable community. Our dedicated staff deliver services, operate facilities, and run the programs that enhance the wellbeing of our community.
The District of West Vancouver is seeking a permanent part-time Cemetery Services Clerk I to provide clerical support at Capilano View Cemetery.
This position will work with another Cemetery Services Clerk I and will work on a wide variety of clerical tasks including but not limited to processing and maintaining records, composing routine correspondence, and responding to public inquiries and customer-service needs.
This position requires accuracy, attention to detail, strong keyboard skills, good math skills, the ability to multi-task, and a patient, compassionate nature.
- The key responsibilities of this position will include:
- Receiving and responding to requests to purchase various interment options; discussing interment arrangements, marker options, ornamentation policies, and fees with families and other parties;
- Accepting payment and processing the sale of interment options according to the Fees and Charges Bylaw and the Cemetery Bylaw;
- Preparing invoices and issuing Rights of Interment, receipts and related paperwork;
- Scheduling burials, marker settings, and related activities;
- Assisting in the preparation, processing, and maintaining of a large volume of records, files, and accounts pertaining to department activities;
- Supplying information and assistance to external and internal contacts related to Cemetery matters;
- Develops, revises and/or implements work methods, forms and procedures;
- Makes recommendations for revisions to the bylaw, policy and fee schedule;
- Resolving routine complaints and referring policy or complex matters to a superior;
- Supporting the fulltime Cemetery Services Clerk on day to day items;
- Performing related work as required.
Position Status:
WVMEA (Union) - Permanent, Part-time
Hours of Work:
21 hours per week (hours and days of work may vary)
Starting Rate of Pay:
$29.20 per hour
(This position has a pay structure with five steps which increases annually.)
Closing Date:
11:59 pm on May 30, 2024
To Apply:
We want to thank all applicants, however only those chosen for an interview will be contacted.
WVMEA-41
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