Case Processing Assistant- Bilingual - Toronto, Canada - Ministry of Labour, Immigration, Training and Skills Development

Ministry of Labour, Immigration, Training and Skills Development

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Effective, January 1st, 2024 the correct salary range for this position will be $29.53 to $34.75 per hour in compliance with OPSEU collective agreement provisions.

Do you have excellent analytical, time management and organizational skills to perform case processing duties in a procedurally detailed legal environment? If this sounds like you, then please consider this exciting opportunity with the Ontario Labour Relations Board.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the
OPS Anti-Racism Policy and the
OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's
Human Rights Code.

Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?: In this challenging position you will:

enter, update and track information

- organize and maintain electronic files and database systems
- produce a variety of correspondence and answer queries about case files
- coordinate your work with staff and clients to expedite processing
- ensure legislated time frames and confidentiality are maintained

How do I qualify?:

Mandatory:

You must possess oral and written French language skills at the advanced level. Your proficiency level will be confirmed before hire.

Computer Skills:

Technical Knowledge:

- you have sound understanding of legal concepts and terminology

Communication and Interpersonal Skills:

- you have excellent oral and written communication skills to provide and explain procedures, respond to enquiries, follow up on issues and resolve discrepancies
- you can build relationships with clients and staff

Other Essential Skills:

- you are able to efficiently prioritize and manage diverse work in a high-volume and time-sensitive environment
- you are detail oriented and able to produce accurate work
- you use tact and judgment when dealing with sensitive and confidential information
- you can work independently and in a team

Additional Information:

Address: