Csr - Dartmouth, Canada - L. Hansen's Forwarding
Description
Hansen's Group of Companies currently looking for an experienced and dedicated
Customer Service Representative (CSR) to join our Halifax, Nova Scotia
, location.
Excellent benefits package available to Full Time employee's after completing probationary period and opportunity for advancement. Join us
- Benefits (Health, Dental, Vision)
- Group RRSP
- Wellness Program
- Profit Share Program
- Employee Quarterly 50/50 Charity & Bonus Draws
Competencies
- Service Orientation
- Accountability
- Risk Management (Health and Safety)
- Communication
- Teamwork
- Respond to customer calls, quote prices generated through our Website.
- Assist existing and potential customers in providing quotes, orders and necessary follow ups.
- Precall orders, update the order and documenting entry of notes.
- Office Filing.
- Provide inspection reports to our Claims Department as and when requested.
- Any other related duties as required.
Required Education/Skills/Abilities:
years of experience in Customer service.
- Completion of High School Certificate.
- Ability to manage priorities efficiently and make quick educated decisions.
- Customer oriented and a team player.
- Knowledge of Microsoft Office programs.
- High attention to detail and well organized.
- Good communication skills.
- Pleasant Attitude.
- Fluent English.
- Previous experience in automotive industry would be an asset but not mandatory.
- Full ability to Stand.
- Ability to sit for more than 1 hour.
- Full Ability to lift up to 25 lbs
- Ability to view computer screen for long periods of time
Work Hours: 8 hours per day, Monday to Friday 8.00 am pm, 30 min Lunch.
- Occasional Overtime as required.
- Indoors Office.
- Prolonged periods of sitting at a desk and working on a computer.
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