Customer Service/office Assistant - Courtenay, Canada - Cedar Grove Roofing Supplies

Cedar Grove Roofing Supplies

Verified Company

Courtenay, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Cedar Grove Roofing Supply has been operating for over 45 years in British Columbia and has a loyal established base of top-quality roofing contractors. Our mission is to match great contractors with excellent products and provide the highest level of service in the industry.

ALL CANDIDATES MUST BE AVAILABLE FOR IN PERSON INTERVIEWS AND ABLE TO START RIGHT AWAY.

We are currently seeking a dedicated and talented,
Customer Service/Office Assistant in our Courtenay location to continue to support the growth and continued success of our business.

This expansive role is an excellent opportunity for someone who thrives in a position requiring a passion for customer service, strong organizational skills, and the ability to multitask.

The successful applicant will thrive working in an industrial/ commercial atmosphere and will excel in a fast-paced setting requiring initiative, attention to detail, and diplomacy.

This role will be hrs per week.

Answering directly to the Branch Manager, the responsibilities for this role include:

Handling incoming calls and customer walk-ins from roofing contractors
Dealing with customer inquiries and order taking
Processing of incoming and outgoing paperwork, including file maintenance
Acting as a resource for contractors, guiding customers and providing assistance where required
Handling Cash and Credit Payments

years of excellent customer service and administrative office experience ideally in a fast paced industrial/commercial environment

Direct and candid communication style with the ability to effectively work with a wide range of people and personalities
A proven self starter who can work independently without supervision as well as someone who enjoys the challenge of working in a high activity, small team environment
A quick learner with experience with MS Office including Outlook, Excel, and Word
Excellent organization skills with the ability to effectively manage changing priorities
Detail oriented, good with numbers,
Must be dependable, and reliable
Desire to learn a new industry (roofing)
At times you may be left alone for short periods while the manager deals with customers or Branch business.

We will provide training for this role and offer a fun and exciting teamwork environment along with a competitive salary.

Job Type:
Part-time

Part-time hours: per week

Salary:
$19.00-$21.00 per hour

Benefits:

Casual dress
Onsite parking

Schedule:

Day shift
Monday to Friday

COVID-19 considerations:
We follow all PHA and WorkSafe recommendations and update accordingly.

Experience:

- customer service: 1 year (preferred)
Microsoft Office: 1 year (preferred)

Language: