Program Coordinator - Ottawa, Canada - The Elizabeth Fry Society of Ottawa

The Elizabeth Fry Society of Ottawa

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

Join our Amazing E Fry Ottawa Team
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Program Coordinator

Volunteer Program and Internal Case Management Program Support_

The Elizabeth Fry Society of Ottawa is a not-for-profit, feminist organization offering community and residential programs and services to women and men in conflict with the law.

This Multi-Program Program Coordinator role focuses on support to two ongoing programs (one community program - our Volunteer Program), and an internal database program - Share-Vision).

The role also includes providing support to a virtual community program (Bronson Safe Open) to support seniors' social integration - a program that is winding down in Summer This is a full-time hybrid position (mix of on-site and remote work) in a unionized environment with mostly daytime hours and occasional evening/weekend work (to support our Volunteer Program).

The Volunteer Program coordination role includes recruiting, training and, in collaboration with E Fry Ottawa managers, coordinating placement of E Fry Ottawa volunteers at the Ottawa Court House, in the Ottawa-Carleton Detention Centre (OCDC), and in other E Fry Ottawa residential and community programs and services.

The Share-Vision coordination component includes maintaining/updating and supporting staff to use a social services case management program.

Bronson Safe Open is an initiative that facilitates integration of seniors in the Ottawa area with others to reduce social isolation and build community.

Job title:

Program Coordinator:
Volunteer Program and Internal Case Management Program Support

Reports to: Associate Manager of Community Engagement
Hours: 30 hours/week some work required on evenings and weekends
Language: English Required (bilingual preferred)
Salary: $22.15/hour as per collective agreement, plus benefits

Core Responsibilities

Coordinate Volunteer Program

Actively recruit, screen and interview all E Fry Ottawa volunteers (including conducting reference checks and managing criminal record checks) and maintain a volunteer roster that meets the agency's needs.
Plan and implement orientation and general training to all volunteers
Collaborate with E Fry Ottawa program managers on needs for volunteers and to implement programspecific orientation/training
Schedule volunteer shifts for different departments
Engage and communicate regularly with volunteers
Collect, summarize and report on volunteers basic statistics to support program excellence and funder requirements

Maintain and Update ShareVision (internal case management program)

Collaborate and work closely with the Associate Manager, Office Administration
Complete training provided and actively improve database skills and knowledge
Maintain and update database as needed
Implement general staff training and collaborate with managers for programtailored training
Recommend and make/request system changes to better support the needs of the agency

Temporary Responsibility:
Coordinate Bronson Safe Open (to wrap up in summer, 2023)

Coordinate diverse programming held several times a week (almost exclusively virtual programming), with assistance from facilitators and other organizations
Serve as the daytoday contact with the facilitators hired to deliver programming
Work with the Bronson Rise/Bronson Centre website coordinator to ensure timely posting of calendar of events and easily accessed links (through Eventbrite), and oversee/troubleshoot participant registration
Contribute to participant surveys, track and synthesize participation and other data
Participate in regular planning meetings with collaborating organizations

Other Responsibilities

Promote E Fry Ottawa's programs and services to encourage uptake and participation
Attend staff meetings
Other duties as requested by the Associate Manager of Community Engagement and/or the Executive Director
Promote and deliver on the mission, vision and values of E Fry Ottawa

Qualifications

Required education and experience

Experience and/or education equivalent to a postsecondary degree in criminology, social work, human rights, other social service/social justice program and/or computer science
Experience managing a volunteer program
Experience maintaining a case management database for social services (ideally ShareVision)
Experience with the collection of basic statistical data and writing reports

Required knowledge, capacity and commitment

Excellent written and oral communication, including report writing
Excellent interpersonal skills, including the capacity to engage and support volunteers and clients, and to and deescalate conflict
Effective time management skills and ability to work independently
Knowledge of ShareVision or similar database/case management software
Ability to use Zoom to support activity facilitators and Eventbrite to register BSO participants
A sound understanding of local social services and commu