Manager, Analytics - Montréal, Canada - Intact

Intact

Verified Company

Montréal, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Who needs insurance? Everybody. That keeps us busy. Very busy.

At the Intact Lab, we use machine learning, data science, software engineering, AI, agility, UX and design thinking to transform the customer experience for millions of Canadians.

Simplifying insurance takes creativity, empathy and hard work. We explore, take risks, make mistakes, and learn all day, every day. Here, innovation is everyone's job. Ready to make your mark?

About the role

The role:

Welcome to the Intact Lab Design team Our purpose is to help people, businesses and society prosper in good times and be resilient in bad times.

Our talented, group a mix of UX researchers, behavioural scientists, data analysts, and UX designers, partners with Product teams to uncover, craft and implement second-to-none experiences rooted in customer insight.

Our work contributes to outperformance by helping our clients, employees and partners be more successful, efficient and delighted.

Responsibilities:

As an Analytics manager, you will manage an established team of digital data analysts. From analytics, your team will uncover insights that will feed product and user experience teams.

Your work will help teams prioritize their tasks, continuously improve digital products, and understand the performance of Intact Lab products.

Reporting to the Director - Insights & Analytics, your main responsibilities will be:

Help, coach, and follow your team in data analysis from the digital products of the Intact Lab.
Work with the DataOps team to translate business requirements from data collection into insights.
Oversee the quality assurance of data collected on digital products.
Be the spokesperson for digital performance through the Intact Lab and participate in multiple forums with stakeholders on the performance of these products.
Oversee the development of business requirements in data collection.
Ensure the support and management of data requests across the team.
Act as a mentor and be at the forefront of digital data analysis.
Plan roadmaps annually and help your team focus on activities with maximum impact.
Actively participate in Intact Lab product roadmap discussions by ensuring that data is at the heart of the decision.
7 years of experience in digital data analysis with tools like Google Analytics, Adobe Analytics, and/or powerBI
7 years in digital product performance presentation
5 years of presentation experience in front of senior management stakeholders
2 years of experience in team management and coaching on digital data analysis
Inclusive leadership and ability to make decisions quickly
Expert facilitator and pragmatic in their approach
Excellent communicator with ability to influence and find consensus
Excellent at making connections and identifying what is important
Bilingualism required (Need to interact on a regular basis with colleagues across the country).

LI-IT #LI-Hybrid #IN-QC

What we offer
Working here means you'll be empowered to be and do your best every day.

Here is some of what you can expect as a permanent member of our team:

A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employeeled networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity.

We'll work with you to meet your needs.