Jobs
>
London

    Control Centre Supervisor - London, Canada - Securiguard

    Securiguard
    Securiguard London, Canada

    1 month ago

    Default job background
    Full time
    Description

    Securiguard is seeking a passionate and experienced Control Centre Supervisor to join our campus security team. Join us in this elite role where your vigilance and dedication contribute to the overall safety and success of our Campus partner.

    NATURE AND SCOPE

    The incumbent works a nominal 40-hour week, normally Monday to Friday from 8:00 AM to 4:00 PM however may be required to work at other times including evenings and weekends as dictated by operational requirements or as directed by the Manager.

    The Control Centre Supervisor provides indirect supervision of four Control Centre Operators by ensuring staff compliance with applicable statutes, regulations, policy, procedures and directives as required of their position and as established by the College and London Police Service. The incumbent is responsible for screening prospective Control Centre Operators by conducting aptitude testing and interviews to determine suitability and selecting the best qualified candidates to fill operational needs. In cooperation with the Department Training Officer, the Control Centre Coordinator is responsible for developing and conducting intake, in-service and other training for Control Centre Operators consistent with operational need and to ensure all Control Centre Operators are fully competent in the execution of their assigned duties,monitoring, testing and evaluating the performance of newly hired Control Centre Operators to determine suitability and recommending or opposing permanent placement on completion of the probationary period, conducting annual performance reviews with Control Centre Operators and establishing individual development goals and objectives to maintain continuous performance improvement, directing and briefing Control Centre Operators on all operational matters and procedures, ensuring the submission and completion of appropriate reports and documentation and ensuring they meet standard with respect to content and quality, ensuring all Control Centre activity is in compliance with statutory requirements, college policy, department directives, operating procedures, and applicable agreements, ensuring the appropriate and responsible use of Control Centre resources and equipment, determining operational priorities of the Control Centre and reacting to all matters on an appropriate basis, maintaining the currency and accuracy of all reference material related to the Control Centre including notification lists, manuals and other documents, conducting daily audits of dispatch and occurrence records, preparing and distributing monthly and annual occurrence statistics reports and for the preparation of other statistical reports as required by department and college administrators, ensuring procedures are in place for the proper response to all anticipated emergency situations including mechanical failures, floods, fires, personal emergencies and major crimes, and that all Control Centre Operators are fully familiar with these procedures and fully competent to carry out all duties contained in these procedures.

    REQUIRED SKILLS AND ABILITIES

  • Canadian citizenship or be a permanent resident of Canada.
  • Certificate in Emergency Communications from a Community College or equivalent specialized training or work experience.
  • No criminal convictions for which a pardon has not been granted and have no criminal charges pending before the court.
  • Excellent communication skills, both verbal and written including the ability to obtain and convey pertinent information quickly and accurately.
  • The ability to maintain a calm, professional demeanor while dealing with a wide variety of unusual and rapidly changing situations.
  • The ability to respond quickly and appropriately under stressful conditions.
  • A high degree of familiarity with provincial and federal laws, college policy as well as procedures and directives as required of their position and as established by the College and London Police.
  • The ability to maintain confidentiality of sensitive information.
  • The ability to work independently, without direct supervision as a member of a team.
  • Familiarity with public safety radio procedures and protocols including multi channel/band and telecommunications interconnects.

    • ADDITIONAL QUALIFICATIONS

    In addition to these minimum requirements, preference will be given to candidates who:

  • Have exemplary experience in any field of customer service
  • Have previous security related experience
  • Possess well developed and current computer and related technical skills including advanced competency in the following computer software applications:
  • Windows NT, Windows Vista, MS Office applications, Netscape/Communicator/Explorer, D3 or similar records management system
  • Familiarity with C.P.I.C., P.A.R.I.S. and I.R.I.S. procedures and protocols.
  • Have advanced working knowledge of current dispatch software systems including Protégé, D3, SIMS, C*CURE, BOSCH video, Omni Cast and Dictaphone.
  • Ability to perform advanced computer hardware diagnostics and trouble shooting.

    • Securiguard Services Limited, a leading security and safety solution provider in Canada for almost fifty years, deploys personnel across various industries, including Corporate, Retail, Property Management, Industrial, Aviation, Marine, Government, Educational, and Industrial/Resource Projects. With a team of 4000+ professionals, Securiguard offers a comprehensive selection of safety and security services across Canada by air, land, or sea. We are an equal opportunity employer, committed to a diverse and inclusive work environment fostering respect, inclusiveness, and career growth.

    Securiguard Services Ltd. ("Securiguard") is committed to ensuring equal access to and participation in employment for persons with disabilities. Securiguard welcomes and encourages applications from persons with disabilities. Upon request, Securiguard will provide accommodation to a job applicant with a disability during all aspects of its recruitment process. If you require accommodation during this process please email: ""

    #INDONT

  • Southwest Ontario Aboriginal Health Access Centre - Nshwaasnangong Child Care & Family Centre

    Family Centre Supervisor

    2 weeks ago

    Southwest Ontario Aboriginal Health Access Centre - Nshwaasnangong Child Care & Family Centre London, Canada

    **Position: Family Centre Supervisor** · **Status**: Full-time, permanent · **Location**: Nshwaasnangong Child Care and Family Centre · **Hours**: 35 hours per week · **Paid Time Off**: 3 weeks of vacation, plus sick days, spiritual/cultural leave, birthday · **Benefits**: Compre ...

  • Securiguard

    Control Centre Supervisor

    4 weeks ago

    Securiguard London, Canada

    Securiguard is seeking a passionate and experienced Control Centre Supervisor to join our campus security team. Join us in this elite role where your vigilance and dedication contribute to the overall safety and success of our Campus partner. · **NATURE AND SCOPE** · The incumben ...

  • Paladin Security

    Full Time Mobile Patrol Supervisor

    3 weeks ago

    Paladin Security London, Canada Full time

    · Full Time Mobile Patrol Supervisor - London Health Sciences Centre · Position: Mobile Patrol Supervisor · Site: London Health Sciences Centre - University Hospital Campus · City: London, Ontario · Status: Full Time · Hours: Monday hr + Thursday, Friday & Saturday hr · Pay Rat ...

  • The Salvation Army

    Temporary Full Time Maintenance Worker

    3 weeks ago

    The Salvation Army London, Canada Full time (Contract)

    Description · The Salvation Army London Centre of Hope Maintenance Worker is responsible to carry-out ongoing maintenance and repairs to the Centre of Hope, in cooperation with the Environmental Services Director and Maintenance Coordinator. As The Salvation Army exists to share ...

  • The Salvation Army

    Temporary Full Time Shelter Support Worker

    3 weeks ago

    The Salvation Army London, Canada Full time (Contract)

    Description · The Salvation Army London Centre of Hope Support Worker is responsible to provide a positive living environment for all clients, promoting independence and self-help, and ensuring that client's day-to-day basic needs are being met. As The Salvation Army exists to sh ...

  • Paladin Security

    Temporary Mobile Patrol Supervisor

    3 weeks ago

    Paladin Security London, Canada Full time

    Overview · Paladin Security: Making the World a Safer and Friendlier Place because we CARE · Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling ...

  • Paladin Security

    Mobile Patrol Supervisor

    3 weeks ago

    Paladin Security London, Canada Full time

    Overview · Paladin Security: Making the World a Safer and Friendlier Place because we CARE · Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling ...

  • The Salvation Army

    Temporary Full Time Maintenance Worker

    3 weeks ago

    The Salvation Army London, Canada Full time (Contract)

    Description · The Salvation Army London Centre of Hope Maintenance Worker is responsible to carry-out ongoing maintenance and repairs to the Centre of Hope, in cooperation with the Environmental Services Director and Maintenance Coordinator. As The Salvation Army exists to share ...

  • Blossoms ECE Centre

    early childhood educator

    2 weeks ago

    Blossoms ECE Centre London, Canada Full time

    Work Term: Permanent · Work Language: English · Hours: 37.5 to 44 hours per week · Education: College/CEGEP · Experience: Experience an asset · Work site environment · Non-smoking · Air conditioned · Work setting · Child care centre · Tasks · Develop and implement child-care prog ...

  • Randstad Canada

    Business Centre Clerk

    4 weeks ago

    Randstad Canada London, Canada Temporary

    Are you an administrative professional with previous experience within a corporate environment? Have you been responsible for supporting filing, mail, documentation, and client service activities? Are you looking for an opportunity to further develop your skills within a leading ...

  • The Salvation Army

    Relief Housekeeper

    1 week ago

    The Salvation Army London, Canada Casual

    Description · The Housekeeper/Cleaner is responsible to keep the premises of the London Centre of Hope in a clean, safe and attractive condition. While most responsibilities are not program related, the Floor Attendant will, at times, be responsible for assisting clients with bas ...

  • Paladin Security

    Full Time Mobile Patrol Supervisor

    2 weeks ago

    Paladin Security London, Canada Full time

    Overview · Paladin Security: Making the World a Safer and Friendlier Place because we CARE · Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a ...

  • Paladin Security

    Temporary Full Time Mobile Patrol Supervisor

    3 weeks ago

    Paladin Security London, Canada Full time

    Overview · Paladin Security: Making the World a Safer and Friendlier Place because we CARE · Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a ...

  • The Salvation Army

    Part Time Respite Support Staff

    3 weeks ago

    The Salvation Army London, Canada Part time

    Description · The Salvation Army London Village has been an integral part of the London community since 1954 providing excellence in care to families in need. The London Village offers a variety of programs to meet the diverse needs of families including a Child Care Centre, Resp ...

  • Salvation Army

    Temporary Full Time Child Care Assistant

    4 weeks ago

    Salvation Army London, Canada TEMPORARY

    Description · The Salvation Army London Village has been an integral part of the London community since 1954 providing excellence in care to families in need. The London Village offers a variety of programs to meet the diverse needs of families including a Child Care Centre, Resp ...

  • Maple Leaf Foods

    Lairage and Yard Coordinator

    3 days ago

    Maple Leaf Foods London, Canada

    A Sustainable, Forward Thinking Protein Company · Maple Leaf Foods is a leading meat and plant-based protein company, employing over 11,500 people and publicly traded on the Toronto Stock Exchange. We are proud of our roots, which trace back well over 100 years, but our vision an ...

  • The Salvation Army

    Temporary Relief Personal Support Worker

    1 week ago

    The Salvation Army London, Canada Casual

    Description · The Personal Support Worker assists the Residential Services Manager and coworkers in creating and maintaining a high quality, community program suitable for providing varying levels of care to program clients. · KEY RESPONSIBILITIES: · Client Services: · In an e ...

  • The MEARIE Group

    Systems Operator

    3 weeks ago

    The MEARIE Group London, Canada

    Systems Operator · Permanent, full-time position – London, ON · Would you take pride in being on the front line of monitoring the distribution of electricity to residents and businesses within the City of London? Would you welcome the challenge and importance of assisting with re ...

  • CIBC

    Associate Branch Manager Wood Gundy

    5 days ago

    CIBC London, Canada Temps plein

    Nous bâtissons une banque axée sur les relations pour un monde moderne. Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu'il faut pour nos clients. · À la Banque CIBC, nous misons sur vos forces et vos ambitions pour vous donner le pouvoir ...

  • The Salvation Army

    Full Time Cook

    2 weeks ago

    The Salvation Army London, Canada Full time

    Description · The Salvation Army London Village has 68+ years as a valuable partner and recognized leader in providing excellence in care, while respecting individual needs. The London Village offers support to families through Child Care Centre, Respite Programs and Adult Day Pr ...