Health Club Attendant - Richmond Hill, Canada - Sheraton Parkway Toronto North Hotel
Description
We are currently recruiting for a full time Health Club Attendant to join this team.The duties of the Health Club Attendant include, but are not limited to the following:
Duties and Responsibilities:
*Opening shift hours 5:30am - 2:30pm
*Greeting & scheduling, answering telephone, and assisting Club Manager.
*Create bulletin boards/flyers to keep members informed
*Resolve billing issues - identify issue, contact member, follow up
*Print denied accessed/billing issues/freeze/expired CC report weekly - ensure everything is updated and correct
*Assist Accounting personnel in membership maintenance
*Inform manager of office supplies/gym equipment that need re-ordering/fixing
*Call all expired CC members - weekly
*Resolve member complaints/inquires
*Create month end sales and commission report
*New contract maintenance: check in Aphelion, check all folders for proper documentation
*Print expired memberships report at month end and ensures all deleting memberships are sent to accounting
*Create refund forms, letters, or other documentation as requested by the manager
*Assist staff members with anything they need help on - finish incomplete forms/billing inquires/enforcing club rules
*Document and create list for fitness instructor/cleaning staff cheques
*Log daily staff hours
*Maintain and organize all binders
*Resolve any deposit/float issues
*Any other duties as may be assigned by the Health Club Manager and/or General Manager
Qualifications:
*Must have excellent oral communication skills
*Must be able to speak English clearly, distinctly and cordially
*Must be computer literate
*Must have the ability to handle multiple tasks
*Must have excellent organizational skills
*Must have demonstrated customer service skills
*Must have ability to work with mínimal supervision
*Previous experience in a recreation/fitness setting would be an asset
**Must have (or will obtain) smart serve certification.
Job Types:
Full-time, Permanent
Salary:
From $15.50 per hour
Benefits:
- Discounted or free food
- Onsite gym
- Onsite parking
Schedule:
- Holidays
- Weekend availability
Supplemental pay types:
- Commission pay
- Tips
Ability to commute/relocate:
- Richmond Hill, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you CURRENTLY holding authorization to work in Canada?
- Are you flexible with shift availability, including weekends and holidays?
Experience:
- Customer service: 1 year (preferred)
Work Location:
One location
More jobs from Sheraton Parkway Toronto North Hotel
-
Cleaner, Health Club
Richmond Hill, Canada - 1 week ago
-
Maintenance Technician
Richmond Hill, Canada - 3 weeks ago
-
Club Manager
Richmond Hill, Canada - 1 week ago
-
Guest Services Agent
Richmond Hill, Canada - 1 week ago
-
Plumber Technician
Richmond Hill, Canada - 4 days ago
-
Maintenance Technician #3
Richmond Hill, Canada - 3 weeks ago