IT Desktop French Support 8yrs Exp - Gatineau, Canada - Compest Solutions Inc

Compest Solutions Inc
Compest Solutions Inc
Verified Company
Gatineau, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

IT DESKTOP French Support Tech.

Location
:
ONSITE - Gatineau, Quebec
MAX rate - CAD$25/hr on Inc/Corp to Corp
Experience 8 Yrs

You will be presented to the client on
INC basis.


INC or
Incorporated means you will have a company registered on your name in Canada and will work with us through your company. It is a process where you will be working on the
Company to Company / Corporation to Corporation basis.

Required Skills
:
Desktop Support, Field Services, French Speaking and
Writing Skills, **switch and router installs and replacements, Asset Management and Documentation in ServiceNow
-
Driver Licence and Vehicle
:


  • Shift Day 08AM TO 05PM Local Time
  • Monday To Friday.

Roles & Responsibilities

  • Excellent
    French Speaking and Writing skills
:


  • Resolve technical support issues that cannot be resolved via telephone by Service Desk, in person or using remote tools Diagnose and repair hardware problems, set up, configure and test equipment.
  • Perform preventative maintenance and install upgrades and options
  • Ownership of incidents/requests from start until resolution
-
All aspects of IMAC (Install, Move, Add, Change) including onboards/offboards:


  • Resolve walk up requests for assistance including business hour
  • Support at walkup windows across North America Ability to mobilize a force of 520 people to provide an IT presence in various areas across North America
  • Maintain technical expertise and knowledge regarding upgrades and new hardware and software brought into the company
  • Creation & verification of Knowledge Base (KB) articles
  • Analyze, document, and escalate critical issues to appropriate support groups Image laptops and desktops
  • Test & terminate network cables Setup & support of computer and A/V equipment meeting room support and support of technologies used by attendees
  • Assist with server installs, repairs and maintenance as required
  • Assist with network issues and performance issues
  • Assist with mobility incident/requests as required Deployment of mobility devices spare/loaner as required
  • Assist with
    switch and router installs and replacements:
-
Asset Management and Documentation in ServiceNow

Regards,

Compest Solutions Inc

Job Type:

Fixed term contract

Contract length: 12 months


Salary:

$25.00-$30.00 per hour


Schedule:

  • 8 hour shift

Experience:


  • IT DESKTOP
French Support: 8 years (preferred)

  • Install, Move, Add, Change: 8 years (preferred)
- maintenance and install upgrades: 8 years (preferred)

  • IT Asset Management and Documentation: 8 years (preferred)
  • ServiceNow: 10 years (preferred)
- setup computer and A/V equipment meeting room support: 8 years (preferred)

  • IT
Field Services: 8 years (preferred)
- , French Speaking and
Writing Skills: 8 years (preferred)

  • Driver Licence and Vehicle: 6 years (preferred)

Licence/Certification:

  • CompTIA A+ (preferred)
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