Cart Attendant - Coquitlam, Canada - ISS Facility Services (US)

ISS Facility Services (US)

Verified Company

Coquitlam, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Part time

Description

Key Purpose

Cart attendants provide superior customer service to customers while assisting with carrying items to vehicles or delivering goods on the premise.

As a Cart Attendant, you will ensure that carts are collected from parking lots/ garages, cleaned, and returned to the proper area.

You will work successfully with fellow employees, clients, and all levels of the organization.

You are expected to understand and follow instructions, both verbal and written; and explain how to complete a task using basic communication skills.

Success Criteria

Comply with safety rules, policies, and procedures
Perform work assignments in a team with other employees
Maintain clean work area
Follow all company procedures, policies, and rules
Take direction and respond to supervision
Communicate with the lead, supervisor, coworkers, managers, and customers professionally
Fill in during staff shortage
Support shift lead in completing punchlist items
Use proper personal protective equipment
Present a professional appearance and conduct
Understand customer service and satisfaction
Understand reporting systems and the environment
Instilling trust

Key Areas of Collaboration and Influence

A solid commitment to the guest experience
Always remember safety first
Build respectful relationships with all teammates and guests
Willingness to take directions from the Lead, Supervisor, or Manager
Coordinate activities with other internal departments
Participate in team meetings
No previous experience is required
Understand that safety is a top priority and comply with all safety rules, policies, and procedures
Must be a team player and committed to working in a quality environment
Demonstrates exceptional customer service skills
Be able to work with little supervision

Key Accountabilities

Replenish and manage shopping tools (trolleys, bags, baskets, pencils, shopping list, measuring tapes, catalogues, brochures, etc.)
Remove and gather empty shopping tools left outside or inside of the unit, in noncommercial customer areas such as exit, customer service area, transit zones, and bring them to the dedicated pickup locations
Collect and distribute shopping tools
Remove trash, clean, and sanitize shopping tool handles
Assist customers with loading items into vehicles
Remove damaged shopping tools from Unit circulation and submit Work Order for repair
May perform other duties as assigned

Physical Demands & Work Environment

To perform the necessary functions and tasks of the job you are required to: Stand (33%), Walk (66%), Sit (10%)
Use of hands and fingers to touch, handle, grip, feel, grasp (66%)
Reach above shoulders (33%)
Push/pull and grasp with hands and arms (3350%)
Climb or balance (33%) Stoop, Kneel, Crouch, or Crawl (33%)
Perform repetitive tasks
Must be able to stand for extended periods of time
Frequently lift 010 pounds
Must be able to work under pressure and time deadlines during peak periods

ISS, a leading workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable - delivered to high standards by people who care.

ISS believes that people make places and places make people.

From strategy through to operations, ISS partners with over 60,000 customers in 30+ countries to deliver places that work, think and give and is served by 471,056 employees who connect people and places every single day.

In 2019, ISS earned DKK 78 billion in revenue. It is headquartered in Copenhagen, Denmark.

JOB DETAILS

Date posted:

APR 20, 2023

Country:

CANADA

Location:

COQUITLAM, BRITISH COLUMBIA, CA, V3K 3T5

Job Category:

CLEANING

Full time/Part time:

PART TIME

Requisition ID:
**35009