Operational Agent - Smiths Falls, Canada - Le Boat

Le Boat
Le Boat
Verified Company
Smiths Falls, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

JOB DESCRIPTION

Position:
Operational agent F/M


Location:


Department:
Operations


Start Date:


Contract type:
Seasonal


Line Manager:
Base manager

Le Boat, part of Travelopia, is the world's leading provider of inland waterway boating holidays.

Currently operating 37 bases in 9 countries, with a fleet of 950 charter boats, we attract more than 120,000 customers from all over the world each season.

A global business working in 45 sources markets around the world with 6 sales offices (UK, Canada, Germany, France, South Africa & Australia).

We have been established for over 50 years and are passionate about providing outstanding quality and service.


What you will be doing

  • Exterior cleaning of boats
  • Maintain and repair the extras booked by the clients: bikes, barbecues
  • Assist the technical team, if necessary, in the preparation of the boats on the days of major departures (checking gas, ropes, filling water tanks etc...)
  • Participate in the dewintering of the boats at the beginning of the season as well as the wintering work at the end of the season
  • Participate in boat reconditioning projects
  • Assist clients as required
  • Participate in any other task directly or indirectly related to the base of operations

What we are looking for:


Skills, experience, knowledge, qualifications and training

  • Methodical and meticulous
  • Customer service oriented
  • Rigorous and punctual
  • Excellent organizational skills, ability to prioritize workload and responsiveness
  • Able to take initiative
  • Team player
  • It is strongly recommended to be able to swim.
  • Ontario driver licence (be able to go to work on our other location in Ottawa)

Advantage

  • Customer Experience Bonus (5% of gross annual salary, prorate)
  • Referral program

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