Operational Agent - Smiths Falls, Canada - Le Boat
Description
JOB DESCRIPTION
Position:
Operational agent F/M
Location:
Department:
Operations
Start Date:
Contract type:
Seasonal
Line Manager:
Base manager
Le Boat, part of Travelopia, is the world's leading provider of inland waterway boating holidays.
Currently operating 37 bases in 9 countries, with a fleet of 950 charter boats, we attract more than 120,000 customers from all over the world each season.
A global business working in 45 sources markets around the world with 6 sales offices (UK, Canada, Germany, France, South Africa & Australia).
We have been established for over 50 years and are passionate about providing outstanding quality and service.What you will be doing
- Exterior cleaning of boats
- Maintain and repair the extras booked by the clients: bikes, barbecues
- Assist the technical team, if necessary, in the preparation of the boats on the days of major departures (checking gas, ropes, filling water tanks etc...)
- Participate in the dewintering of the boats at the beginning of the season as well as the wintering work at the end of the season
- Participate in boat reconditioning projects
- Assist clients as required
- Participate in any other task directly or indirectly related to the base of operations
What we are looking for:
Skills, experience, knowledge, qualifications and training
- Methodical and meticulous
- Customer service oriented
- Rigorous and punctual
- Excellent organizational skills, ability to prioritize workload and responsiveness
- Able to take initiative
- Team player
- It is strongly recommended to be able to swim.
- Ontario driver licence (be able to go to work on our other location in Ottawa)
Advantage
- Customer Experience Bonus (5% of gross annual salary, prorate)
- Referral program
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