Clk 12r - Abbotsford, Canada - BC Public Service

BC Public Service

Verified Company

Abbotsford, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Posting Title- CLK 12R - Contact Centre Representative- Position Classification- Clerk R12- Union- GEU- Work Options- Hybrid- Location- Abbotsford, BC V2S 1H4 CA

Campbell River, BC V9W 6Y7 CA
Cranbrook, BC V1C 7G5 CA
Fort Nelson, BC V0C 1R0 CA
Hope, BC V0X 1L0 CA
Kamloops, BC V2H 1B7 CA
Kelowna, BC V1Z 2S9 CA
Multiple Locations, BC CA (Primary)
Nanaimo, BC V9T 6L8 CA
Nelson, BC V1L 6K1 CA
Prince George, BC V2N4P7 CA
Smithers, BC V0J 2N0 CA
Surrey, BC V4P 1M5 CA
Vancouver, BC V6B 0N8 CA
Victoria, BC V9B 6X2 CA
Williams Lake, BC V2G 5M1 CA
Salary Range $52, $59,607.

79 annually- Close Date- 7/3/2023- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Ministry of Forests- Ministry Branch / Division- FrontCounter BC- Job Summary
Job Requirements:

Education and Experience:

Secondary School graduation or equivalent (for example GED)
Minimum 1 year of experience in an office or office setting
Minimum 1 year of experience providing excellent customer/client service in a fastpaced environment
Experience providing customer/client service in an adversarial environment

Preference may be given for one or more of the following:

2 or more years of experience in an office or office setting
Experience, education and/or training in the Natural Resources sector
Experience in Natural Resources permit and/or authorizations work
Experience in a contact centre or call centre environment
Completion of the Certified Service Professional program

Willingness Statements:

Willingness to assist customers on the phone for up to seven hours a day
Willingness to keep selfinformed on current trends and issues through ongoing training, education and participation in team projects
Willingness to perform repetitive tasks while sitting at a desk for up to seven hours a day
Willingness to travel occasionally

About this Position:

This position can be based in any Ministry of Forests office.

The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations.

An eligibility list may be established to fill future temporary and permanent vacancies.

Working for the BC Public Service:

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens.

Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities.

For more information, please see What We Offer.

How to Apply:

Cover Letter:
NO - Please do not submit a cover letter as it will not be reviewed.

Questionnaire:
YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements.

Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience.

The questionnaire will take approximately 60 minutes to complete.

Additional Information:

CRC - A Criminal Record Check (CRC) will be required.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.