Records Clerk - Burnaby, Canada - Metro Vancouver

Metro Vancouver

Verified Company

Burnaby, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Status:
Full-Time Temporary (This position is to last not later than March 15, 2024)

Department:
Regional Planning & Housing Services

Employee Group:
Teamsters Local 31

Location: 4515 Central Boulevard, Burnaby

Salary Range/ Wage Rate:
PG T15 $1, $2,243.15 bi-weekly

Our Regional Planning & Housing Services Department is seeking a Clerk-Regional Housing who will be a key member of our Administrative Team. This position is responsible for the management of physical and digital records, from compiling new tenant information to managing current tenant files and moving out past tenants, in addition to effectively and thoughtfully communicating with the public and with a variety of individuals in the Housing Department.

You are a positive, motivated, team-player with exceptional verbal and written communication skills and excellent attention to detail. You have a proven ability to think critically while thoughtfully navigating difficult/challenging conversations. You're compassionate and empathetic, and are always willing to go the extra mile. You take pride in being a strong contributor to any team you're on and are looking to develop your skills and knowledge in order to make a difference in the not-for-profit housing sector.

This role:

Provides information and assistance to staff, tenants and the public; establishes and maintains effective working relationships with a variety of internal and external contacts.
Records and receives clerical information and data; types a variety of agreements, forms, statements, reports and letters using word processing equipment; establishes and maintains files and records related to the work including classifying, searching and assisting others with records management in the computerized corporate records classification system.
Performs related work as required.

To be successful, you have:

Completion of the 12th school grade including or supplemented by commercial courses, plus sound clerical experience or an equivalent combination of training and experience. Courses and/or prior experience related to records management is preferred.
Considerable knowledge of the rules, regulations, policies, procedures, acts and agreements as such relate to the work performed.
Sound knowledge of modern business office practices and of business English, spelling, arithmetic and punctuation.
Sound knowledge of the functions and operations of the department as it relates to the work performed.
Sound knowledge of provincial and federal housing program guidelines and of the financial assistance available through various social programs as such relate to the work performed.
Ability to deal tactfully and effectively with tenants, prospective tenants and other external contacts; and supply information and assistance in response to enquiries and requests concerning applicable operations, policies, rules and regulations.
Ability to establish and maintain effective working relationships with internal and external contacts.
Ability to exercise considerable independent action and judgement in making decisions in accordance with current rules, practices, policies and regulations.
Skill in the use of common office equipment.
Valid Driver's Licence for the Province of British Columbia.