Team Leader, Professional Admissions - London, Canada - Western University

Western University

Verified Company

London, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Classification & Regular Hours:

Hours per Week: 35

Salary Grade: 15

About Western:

About Us:

The Office of the Registrar (OOR) fosters a culture of student service excellence and is a key contributor to the overall student experience at Western, from the initial point of contact with prospects through to graduation and beyond.

Responsibilities:

Qualifications:

Education:

Undergraduate degree from a recognized institution, preferably Western University
Masters degree is preferred

Experience:

4 years' experience working in Undergraduate Admissions
2 years' supervisory experience, preferably in a unionized environment
2 years' experience working with PeopleSoft Higher Education or equivalent system
Experience in student recruitment, admissions or counseling services is preferred

Knowledge, Skills & Abilities:

Leadership and management skills with a track record of building and leading a team of professional, high performing staff
Lead groups of people through persuasion and influence including those who may be disconnected geographically or in general mandate
Ability to analyze and synthesize sizable amounts of detail/data with accuracy and speed
Knowledge of secondary and postsecondary education systems throughout Canada and internationally would be an asset
Familiarity with best practices for assessing, developing and implementing new business processes and procedures
Familiarity with human resources principles and practices
Possesses a reputation for resourcefulness with a strong sense of accountability and initiative
Exceptional organizational skills and the ability to manage activities for both self and others effectively
Ability to work well under pressure and handle conflicting priorities in a fastpaced environment with frequent interruptions
Excellent oral and written communication skills and confidence dealing with all levels of an organization
Demonstrated ability to understand and communicate complex ideas orally or in writing, to understand customer needs and expectations and to handle enquiries and resolve issues in a professional and timely manner
Demonstrated negotiation, refined interpersonal and relationship building skills
Professional manner, tact, diplomacy and discretion in dealing with students, parents, guidance counselors and colleagues including senior management
Judgment, analytical and problemsolving skills with a consultative and collaborative approach to address issues and opportunities
Strong record of teamwork with the motivation and ability to work independently with little supervision
Strong cognitive skills including problem analysis, decisionmaking, financial, and quantitative analysis
Critical thinking and discernment to assess and scope areas for improvement and an ability to offer creative solutions
Intermediate computer skills (including Word, Excel, Outlook, PowerPoint) with the ability to stay abreast of new technologies
Ability to work within a flexible schedule to accommodate the department's events and activities outside of regular business hours with the ability to travel on occasion
Working knowledge of Ministry of Colleges and Universities strategies, guidelines, and trends on student mobility
Knowledge of student processes from admission through to registration and articulation agreements
Knowledge and understanding of Western's Senate policies on admission and transfer
Proven ability to take initiative and champion a project from conception through implementation and evaluation
Strong people management experience with direct accountability for recruitment, ongoing training and development, and performance management

Western Values Diversity:

Please Note:

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.