Desktop Support Technician - Montréal, Canada - Q1 Technologies
Description
Skills Required:
- Knowledge on End User Computing Devices (Laptop / Desktop / VDI)
- Expertise on windows 7/ 10 administrations
- Good troubleshooting skills on MS Office, O365, Internet Explorer and other Operating system related issues
- Knowledge on PC and peripheral Hardware troubleshooting (including print & scanning devices)
- Hands on Experience on MS Office upgrades / deployments
- Working knowledge on Dell laptops/Desktops hardware issues
- Troubleshooting of Office 2016 issues
- Knowledge in troubleshooting VPN related issues
- Mobile Device Management support
- Experience on Windows Imaging process using SCCM
- Experience on Data Migration tools and O365 One drive
- Knowledge on windows server operating system, DNS and DHCP
- Knowledge on Switches and Routers
- Good communication skills
Good to have skills:
- Knowledge on Application packaging and Imaging
- SCCM Knowledge
- Experience on Office 2016 upgrades / Deployments
- Microsoft windows Certification
Job Types:
Full-time, Permanent
Salary:
$55,000.00-$65,000.00 per year
Benefits:
- Dental care
- Paid time off
- Vision care
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
- Retention bonus
- Signing bonus
- Tips
Work Location:
One location
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