technical support specialist - Mississauga, ON, Canada - Metro Supply Chain

Description

Metro Supply Chain is a strategic supply chain solutions partner for some of the world's fastest growing and most recognizable organizations.

We advance our customers' business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive.

Managing 14 million square feet in 98 sites across North America and Europe with a team of 6,000, it is the largest privately-owned supply chain solutions company based in Canada.

Metro's IT department is dedicated to providing innovative solutions and services to our internal clients.

We are currently seeking an experienced Dynamics 365 Finance and Operations Specialist to join our IT team and help us enhance our business processes through advanced D365 FO solutions.

The candidate understands the end-to-end business requirement and works to architect, design, configure, and test a solution using an iterative (Agile / Scrum) approach.

The tools used include Microsoft Dynamics 365, Visual Studio, SharePoint, and Microsoft Power Platform. The technologies used include C#, HTML/CSS, Azure, ASP.NET, Power BI, .NET, Dynamics Plugs-In, and other APIs.


Responsibilities:
Work closely with stakeholders to understand business processes and design requirements and transfer them into technical solution documents.
Conduct code reviews, unit tests, and provide technical support for D365 FO solutions.
Collaborate with project managers, business analysts, and other team members to ensure timely delivery of projects.
Document technical designs, processes, and deployment instructions.
Strong knowledge of X++, C#, .NET, SQL Server, and Visual Studio.
Significant experience in project management or direct user support.