Monitor Operator - Edmonton, Canada - Pure Canadian Gaming Corp.

Pure Canadian Gaming Corp.

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Title
Surveillance Operator

Reports To:

Director of Surveillance and Gaming Compliance or Surveillance Manager

Summary:

Reporting to the Director of Surveillance and Gaming Compliance and/or the Surveillance Manager, the Surveillance Operator will play a major role in visually monitoring all gaming standards within the casino and ensuring all fraudulent activity is reported and investigated.

The position requires a high level of accountability, individual responsibility, and collaboration.

Core Competencies:

Customer Service
Accountability
Integrity
Collaboration

Job Duties:

Visually monitoring all gaming standards within the casino and ensuring that all fraudulent activity and/or any activity that is in violation of company policies or procedures is reported and investigated.
Observing live games, slots and all areas on video monitors to detect liability concerns, illegal activity and help in maintaining overall safety for guest and employees
Acting as a first point of contact during emergency situations.
Working closely with various departments in ensuring that the casino operation is running smoothly.
Reporting any illegal/suspicious activity to appropriate area(s)

Requirements:

Relevant experience/education around loss prevention and surveillance activity
Must be able to pass a criminal background check (licensing requirement)
Excellent verbal and written English; report writing skills are essential
Maintain a high level of integrity and be able to hold an AGLC license
Excellent communication skills
Possess excellent computer skills
Casino and table games protection experience an asset
Has good to excellent mathematical skill
Maintain confidentiality of sensitive information

Work Conditions:

Sitting for prolong periods of time
Must be available to work variable hours including evenings, nights, weekends and holidays
Viewing Cameras/TV for long periods of time.
Must be able to work in a fastpaced working environment