Assistant Manager - Kitchener, Canada - Grand River Natural Stone

Grand River Natural Stone

Verified Company

Kitchener, Canada

1 week ago

Posted by:

Sophia Lee

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Description

Join a growing team

We are recruiting for an Operations Leader/Assistant Manager to assist with all aspects of running a landscape and masonry yard.

This is a full time permanent position. Benefit package and uniform allowance is offered after completion of the probationary period. No evening work, some Saturdays required, closed Sundays. Overtime paid over 44 hours/week. Potential to earn $55-60k per year.

Experience working in building supply is a major asset.

Operations Leader Role:

This position, as assistant to the Branch Manager, requires the ability to over-see the team, direct training, onboarding and engagement with procedures.

The Operations Leader is a mentor, a problem solver, decision maker and respectful communicator.

Our Operations Leader takes pride in the management of the team, customer experience and the Branch in absence of the Manager.

The Operations Leaders' Responsibilities:

Ensure the safety and safe work practices of the Team
Ensure the security of the building, yard and equipment
Assists in overseeing the effective management of resources (people, inventory, equipment, tools etc)
Demonstrates the company culture by example, and ensures alignment with team actions
Oversees /delivers ongoing training and skill improvement, onboarding and daily (informal) feedback
Supports the team in difficult customer situations and is seen as a levelheaded winwin problem solver

The Results We See From Great Operations Leaders:

Staff and customer concerns are resolved quickly and effectively
The whole team is set up to succeed by being properly equipped and trained to perform well
Proactive recommendations and solutions are brought forward with fiscal responsibility in mind
An effective 'dotconnector', capable of assessing current procedure gaps, and implement improvements
The willingness to 'jump in' and help any position when the pressure is high and resources are low
A team that is trusting and collaborative freely approaching with ideas, challenges and solutions

The Qualifications:

Demonstrated relevant management experience (min 3 years)
Fluent in English: Reading, Verbal, Writing
Willing, available and enthusiastic to work early mornings thru early evenings in peak season
Leadership training or demonstrated work experience in a team management role

Operations Leaders' Required Skills:

Excellent organizational ability
Takes initiative by being observant, willing and energetic
A collaborator, able to build trust
Confident and appropriately transparent allowing others to understand 'why'
Excellent communication and computer skills able to train any employee on any POS/software used
Able to provide constructive feed back and manage uncomfortable conversations

The Operations Leaders' Personal Traits: