Coordinator, Operations - Cornwall, Canada - City of Cornwall

City of Cornwall
City of Cornwall
Verified Company
Cornwall, Canada

1 month ago

Sophia Lee

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Sophia Lee

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Description

Overview


Reporting to a Supervisor within GSDL, the Operations Coordinator will provide guidance to multi-disciplinary teams through projects/initiatives, co-ordination and management of projects related to effectiveness and efficiency in the delivery of services related to resident care and GSDL operations within the City of Cornwall and the Counties of Stormont, Dundas, and Glengarry.


The Operations Coordinator will develop, recommend and provide professional advice with respect to process management, quality assurance, business continuity, and program changes of a complex nature requiring an overall department, corporate and resident's perspective.

The Operator Coordinator is responsible in ensuring the proper execution of the following:

  • Manage the administrative components of assigned projects including the preparation/coordination of regulatory reports, monitoring of required actions and other related internal and external regulatory documentation and record keeping.
  • Ensure the successful delivery of endtoend projects for our divisional clients, providing them with business solutions which meets their goals and objectives.
  • Maintaining comprehensive, specialized knowledge of government policies, programs, and related legislation relevant to Long-Term Care.
  • Coordinating research, analysis, guidance, impact and overall coordination for key events, projects, and initiatives with internal and external resources.
  • Gathering and analyzing information and data on program and services related issues; prepares presentations, environmental scans, and statistical reports; monitors and reviews data to identify trends. Assuming the departmental liaison role between ITT and the Ministry to facilitate any software/hardware integration/installation projects, and maintain hardware and small ITT items inventory to ensure they remain updated and can be deployed to users as needed.

Required Qualifications & Experience

  • A postsecondary diploma or degree in Health care related field, Public Administration, and/or Social Science
  • Quantitative and qualitative research expertise, which includes creating and conducting surveys and focus groups/interviews, including analyzing and interpreting survey data and drafting reports.
  • An ability to interpret provincial or other governmental guidelines and directives.
  • Core competencies for the position include the ability to acquire new skills, knowledge, and technology quickly, utilize functional and technical knowledge to complete tasks with a high level of accomplishment, action oriented, and perseverance through challenges.
  • Long-Term care experience, Project management experience, municipal government experience and knowledge of information technology will be considered as assets.
  • Fully bilingual in French and English.
  • Strong leadership and guidance,, customer focus, project management and planning, quality assurance, team building, change management, selfmotivation and commitment to results and continuous improvement.
  • A high level of personal integrity, political acuity, selfmotivation, and excellent written and verbal communication skills are required.
The Corporation of the City of Cornwall offers a competitive starting salary of $66,810 plus a comprehensive benefits package.

The deadline for submissions is September 1, 2023.

We thank all applicants for their interest, however, only those selected for interviews will be contacted. Information collected will be handled in accordance with the Municipal Freedom of Information and Protection of Privacy Act.
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