Customer Service Salesperson - London, Canada - Nothers Signs & Recognition

Description

We at Nothers The Award Store, located in London, Ontario, are looking for a vibrant Customer Service Salespersonto join our team.

Nothers The Awards Store is a Core Values based Learning Organization


Our Core Values:

These are the non-negotiable trust-building foundations of our organization. We strive to use these Core Values to frame everything we do.

They are the metaphorical guardrails that keep us from drifting off the road which guides us towards fulfillment and meaning.

Build up Others:
Love Others with Intentionality.

Embrace Change:
Choose Transformation over Comfort.

Fail Forward:
Leverage the Learning of Failure.

Live Healthy:
Seek Growth - Financially, Intellectually, Physically, Relationally, Emotionally and Spiritually

Pursue Excellence:
Strive for Greatness in Everything.

Collaborate:
Maximize the Power of Team Unity.

Be Lean and Effective:
Do More with Less.

Nurture Safe Relationships:
Become Great at Healthy Conflict.

The leadership of Nothers The Awards Store is passionate about helping people. We want to help people become the very best versions of themselves.

To be blunt, we love our team, and we want everyone to thrive and engage in a fulfilling and meaningful life.

Yes we genuinely want everyone to prosper within our organization. In many employment scenarios, employees see work as something they HAVE to do.

Within our organization, we are creating a culture where our team members see work as something they GET to do each day.

Flourishing in our culture requires each individual to willingly adopt learning and development as the new norm. You see, we believe learning is the pathway we must persistently travel in order to achieve our full potential. Perhaps this word is overused, but we believe people who actively seek growth will become increasingly more "Empowered".

Learning and growth is not always easy and comfortable, so one of the challenges of working in our culture is our demand for consistent development.

Why is this our requirement? Because we are creating a team of individuals who are empowered to live in greater purpose and joy.

Company Structure:

We don't have a traditional hierarchy. Too long have people suffered needlessly under the yoke of the old corporate hierarchy. Instead, we are building a team of company-minded problem solvers.

We work in teams, which form regularly to embrace the myriad of challenges we encounter as we persistently strive to improve every component of our customer experience.

We believe everyone has thoughts and ideas that can move us forward as an organization.

We want to hear your voice - we are better with you In this way, we want everyone to embrace the leader within themselves to be seen, to speak-up, and leverage your insights and influence to promote the betterment of our team and our clients.

Evaluations:

Along with typical job responsibilities, we evaluate each team member on the following four attributes:
Willingness - the eagerness to help and do whatever it takes. This is a humble heart condition that shows up in those who see the value in serving others, being vulnerable, and

seeking growth. Are you willing to get uncomfortable in order to grow and build-up others?

Team Attitude - the engagement to improve our culture. We believe that our culture is defined by the quality of every interaction. Will you authentically care for each person on our team? Will you engage in healthy conflict?

Skill - the ability to fulfill job responsibilities. We believe that skill is important, but it is not our primary emphasis. If you exhibit Willingness, Teachability, and Team Attitude, we believe that skill will generally come naturally.

This is a full-time position hourly position. We offer a great work environment, competitive wages, and group benefits.


Responsibilities:


Core responsibilities include:

• Handle walk in customers and clients, determining their needs and making recommendations.
• Data entry placing orders in system with excellent attention to detail.
• Handle inbound and unsolicited prospect calls. Responding to customer service calls in a courteous and professional manner and providing customer support and troubleshooting services as needed.
• Process incoming payments and follow up on payments with customers.

Qualifications:

• Postsecondary education in business, marketing, or sports management an asset
• Minimum 1year work experience in sales environment
• Solid experience in opportunity qualification, precall planning, call control, account development and time management.
• Experienced in preparing and delivering PowerPoint presentations.
• Excellent customer service skills with ability to follow the entire order production process.
• Must be well organized, able to work on multiple projects simultaneously while maintaining a high degree of attention to detail.
• Excellent communications skills
• Valid driver's license and a clean driving record
• Strong understanding of Soccer,