Quick Service Restaurants - Toronto, Canada - Eataly North America

Eataly North America

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description

Eataly is the world's largest artisanal Italian food and beverage marketplace Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim

for our guests to:

EAT authentic Italian food at our restaurants, cafés and togo counters
SHOP a selection of highquality Italian, local and homemade products
LEARN through our classes and our team's product knowledge

Job Description:

Eataly's bustling marketplaces contain a variety of quick service counters featuring coffee and drinks, pastries and gelato, pizza and focaccia, paninis and grab-and-go meal options.

The Quick Service Restaurants (QSR) Assistant General Manager oversees the complex day-to-day operations of QSR at a single Eataly location.

Reports directly to QSR General Manager and supervises the QSR staff of service leads, baristas, sales associates and stockers.

Collaborates closely with the QSR General Manager on all aspects of management
Monitors budget to ensure efficient operations and that expenditures stay within budget limitations
Ensures guest experience standards are consistently met
Makes schedule and submits payroll for staff with approval of the QSR General Manager
Hires, assigns, trains, motivates, evaluates and terminates employees as necessary
Documents, investigates and resolves employee and guest incidents
Estimates food and beverage needs, and requisitions or purchases food, beverage, supplies and equipment; receives and checks orders to ensure that they adhere to specifications
Supervises cleaning and maintenance of equipment and counters according to Department of Health standards, and arranges repairs, contracts and other services when needed
Sends daily shift notes to the QSR General Manager
Performs other duties as required or assigned

Qualifications:

Bachelor's Degree
2+ years of management experience in counterservice or retail environment
Exceptional communication, leadership, motivational and teambuilding skills
Demonstrated problemsolving, organizational and analytical skills
Advanced proficiency in MS Office and common retail POS system (for example, Micros)
Experience and knowledge in coffee, coffee production and manual espresso machines

Job Requirements

Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
Ability to lift up to 50 pounds
Ability to exert wellpaced mobility for up to 8 hours, including standing, walking, bending and squatting
Ability to operate equipment such as manual espresso machine, drink blender, juicer and cash register

Additional Information

Benefits and Perks