Mail & Courier Associate - Downtown Toronto - Xerox Corporation Canada
3 weeks ago
Description
ESSENTIAL FUNCTIONS:
- Prepare mail and packages for external shipment using common mail services including
- Receive, sort and process mail documents, packages, and supplies. Notify recipients.
- Record & process accountable mail information, maintain logs.
- Shipping and receiving using automated system to track and manage activity.
- Verify and maintain records on incoming and outgoing shipments.
- Operate mail equipment including mail inserters, sorters and finishing equipment.
- Perform quality checks on outbound mail.
- Perform chargeback reporting for postage, overnight couriers, local delivery, and faxes.
- Perform mail labeling/mail merge.
- Perform electronic mail distribution (open, mail prep, scan and distribute) when required
- Perform fulfillment functions, such as assembly, packaging, and kitted materials.
- Follow mailroom security procedures.
- Deliver and pickup mail on scheduled runs.
- Track, trace, and resolve mail problems or customer concerns.
- Monitor/order/replenish supplies inventory.
- Able to be on your feet 80% of the time.
- Able to lift and move up to 50 pounds.
- Ability and willingness to learn.
SKILLS:
- Good communication and customer service skills, both written and verbal.
- Able to lift 50 pounds
- Selfmotivated.
- Able to read, write and follow English instructions.
- Intermediate computer skills, including MS Office.
- Ability to manage multiple tasks and perform duties with mínimal supervision
EXPERIENCE:
- 6 months to 1 year experience in a professional working environment.
- 1+ consecutive years' experience working in a mailroom
- Experience in a clientfacing environment.
EDUCATION:
LEVEL 1 and 2:
Minimum High School diploma or equivalent.
Job Type:
Fixed term contract
Contract length: 12 months
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (required)
Work Location:
One location
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