Sales Consultant - Toronto, Canada - AWIN/Mercedes-Benz Downtown
Description
OurMercedes-Benz Downtown is looking for a
Sales and Leasing Consultant to join our amazing team
Job Purpose
Core Responsibilities
- Establish and nurture customer relationships for the purpose of selling New or Pre-Owned vehicles.
- Handle incoming sales traffic (on the telephone, internet, and in person).
- Meeting and greeting customers who enter the dealership in a welcoming and helpful way.
- Qualify all prospects.
- Arrange tradein appraisals through the Pre-Owned Sales Manager.
- Liaise between prospect and sales management during negotiations.
- Turn over all sales customers to the finance office.
- Arrange New and Pre-Owned deliveries through sales management and the finance office.
- Actively prospect new customers on a continuous basis.
- Follow up with past deliveries ensuring the customers' expectations have been satisfied.
- Research and study product changes.
- Attend and participate in weekly sales meetings.
- Review the previous month's performance vs. objective, paying attention to individual floor traffic management statistics.
- Familiarize yourself with all manufacturers' sales, lease and finance programs.
- Make annual, lease maturity contact calls with existing client base.
- Keep apprised of competitive products.
- Review historical performance vs. objectives together with management with the aim of setting annual sales objectives for the New Year.
- Participate in offsite marketing and advertising initiatives as required by sales management.
- Assist in the arrangement of showroom display as required.
- Participate in offsite product and skills training programs.
- Close sales by overcoming objections; asking for sales; negotiating prices; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collect payments.
- Keep apprised of all applicable federal, provincial and local laws which govern retail auto sales
- During delivery process, escort customers to the customer lounge, Parts Counter, and introduce them to the Service Department, including Management.
Qualifications
- High school diploma or equivalent
- 3+ years of sales experience
- Automotive Luxury Brand or High Ticket Sales experience
- Valid Ontario G Driver's Licence
- Clear Driver's Abstract
- Valid OMVIC registration
- Strong business acumen
- Professional appearance
- Ability to use evidence based facts with tactical empathy to influence sales decisions
- Ability to sell the minimum quota according to dealership objectives
- Ability to read and comprehend instructions and information
- Excellent communication skills: verbal and written
- Excellent customer service skills
Personal Attributes
- Passion, motivation, focus and leadership skills
- Results focused approach
- Team player
- Strong communication skills both written and verbal
- Ability to influence, negotiate and mediate effectively
- Strong attention to detail
- Ability to maintain confidentiality and professionalism
- Excellent interpersonal and team building skills
- Strong time management and organizational skill
- Honest, courteous and able to demonstrate strong work ethic
- Driven and ability to work with minimum supervision
Benefits
We offer competitive salaries and generous benefits
- Excellent Group Benefits package
- Group RRSP Contribution program
- Work/life balance
- Training and support programs
- Boot and tool allowance
- Tuition reimbursement program
- Corporate support
- Mentorship and development
- Unlimited careers opportunities within our automotive group
APPLY FOR A REWARDING CAREER TODAY
We thank all applicants for their response; however only those considered for an interview will be contacted.
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