Administrator, Documentation - Toronto, Canada - First National Financial

Sophia Lee

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Sophia Lee

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Description
Working together to be our best
First National is Canada's largest non-bank lender, originating and servicing both commercial and residential mortgages since 1988.

Over the past thirty years, we have been committed to hiring the best and brightest with over 1,000 proud team members.

Through cooperation, ongoing coaching, development opportunities and a culture that celebrates both hard work and teamwork, First National team members are supported to lead, learn and grow.

We are hiring an Administrator, Documentation


Reporting To:
Assistant Manager, Documentation

**Full-Time/Part

  • Time**: Full-Time

Posting Date:
July 11, 2023


Closing Date:
August 1, 2023


Hours of Work: 8:30 a.m. - 5:00 p.m.


Grade: 4


Office Location:
Great location Steps away from the main public transit station


What we offer:

Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities

  • Eligibility for benefits is dependent on the terms of employment

The Opportunity:


The Documentation Administrator is responsible for initiating and completing the renewal and mortgage discharge processes for First National and 3rd Party Servicers.


  • Accurately input renewals details on Optimus (renewal directory or manual when required)
  • Check errors on directory reports and weekly reports making corrections where required
  • Prepare Lock In Agreements for Variable Rate mortgages when requested by client
  • Generate and mail confirmation letters to client
  • Audit renewals/ lock ins to ensure accuracy of terms inputted.
  • Maintain investor spreadsheets for renewal allocations and reporting commitments for Accounting, investors and management on a daily basis based on guidelines from treasury
  • Maintain current interest rate sheets used by Renewal Administration Department
  • Manage and complete daily workflow items
  • Prepare mortgage Discharge Statements
  • Audit discharge statements to ensure accurate penalties, fees and notes are in place
  • Prepare discharge documents for all residential mortgages 3060 days after loan is paid out
  • Complete all other projects as assigned by management.

The Requirements Needed:


  • Postsecondary education and/or equivalent work experience
  • Mortgage experience an asset
  • Proven organizational skills and demonstrated ability to prioritize and multitask
  • Superior knowledge of Microsoft Excel 200
  • Strong verbal and written communication skills
  • Demonstrated ability to analyze information and make confident decisions
  • Excellent business writing skills

Core Competencies for all First National Employees:

  • Client Focus—we have an unwavering commitment for service excellence
  • Team Orientation—we work together efficiently and are proud of our culture
  • Respect for Others—we value the diversity of our people and we promote a respectful workplace

Working Environment and Physical Demands Analysis:

  • Office environment
  • Periods of high volume with tight timelines
  • Long periods of stationary position/sitting
  • Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
  • Long periods of time in viewing a computer screen
  • Multitasking may include speaking to customers on a telephone call while looking up information on a computer program
Why join First National?

  • Bright open concept office environment
  • Large kitchens with a coffee and latte maker to enjoy at no cost
  • Supportive teamwork focused environment
  • Collaborative entrepreneurial spirit
  • Opportunities to give back to the communities and work through events focused on a variety of charities
  • Ongoing social events throughout the year
  • Extensive training programs to set our employees up for success


First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation or any other category protected by law.


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