Team Lead - Vernon, Canada - Shift Human Services Consulting

Shift Human Services Consulting

Verified Company

Vernon, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Are you a youth care leader looking to make an impact on a new program? Shift is seeking a leader to assist and support the management of a new satellite residential treatment program opening in Vernon, B.C.

Working in partnership with The Maples adolescent treatment center in Coquitlam, this five bed treatment home for youth aged 12-18 is located in a rural area just on the edge of town and will blend the best of outdoor and cultural experiences with modern clinical care practices.

You will support and help oversee the day-to-day operations of this short-stay program in collaboration with head office in Halifax and Maples staff in British Columbia.

About Us
Shift is a specialized care agency, founded in 2011. Our team manages complex care facilities for adults and youth in some of Canada's most remote locations.

With a focus on helping people discover their greatness, we blend cultural and on-the-land opportunities with experiential learning and trauma-informed care.

Primary Duties

Specific Duties

As Team Lead you will report directly to the Program Manager and support the Youth residential care program in Prince George.

While not a comprehensive list, here are the key duties of the role

Implement programs and services at the facility in accordance with the service model and guiding principles.
Lead crisis interventions and deescalation processes.
Ensure all appointments and obligations are being met.
Provide real time supervision, training and guidance to less experienced staff.
Ensure all reporting requirements are met
Act as a role model amongst the team
Create and maintain community and cultural connections
Be involved in the lives of the clients as an active participant, role model and advocate
Participate in rotating oncall support schedule

You may need to take on acting Program Manager duties from time to time as directed by the Program Manager.

Some of these duties may include:

Assist in preparing staff schedules and reviewing payroll
Support the recruitment and selection process for staff positions
Ensure protocols are being followed by the team
Perform and monitor daily reporting
Implementation of structured recreational and leisure time activities
Communicate regularly with the head office to discuss status of clients and program
Provide an overview of the program to new clients and their families
Assist in the facilitation of training and professional development opportunities to enhance staff's professional capacity

Skills & Abilities

Strong people management and supervision skills
Resilient and independent with a goodnatured approach to life
Strong organizational and administrative skills
Excellent time management skills and strategic thinking ability
Effective and supportive communication skills
Experienced in case management and crisis deescalation
Creative and great problemsolver
Experienced in human services documentation and reporting standards
Demonstrated ability to create and facilitate activities and programming
Able to use technology in support of learning and delivery of program services
The ability to ensure client confidentiality and maintain a nonjudgmental approach
Knowledge of Prince George community and resources is an asset
Ability to participate as a member of a multidisciplinary, integrated team environment
Ability to function effectively and maintain clear boundaries in a residential treatment environment serving clients with complex needs

Qualifications

Post secondary education in Child & Youth Care or related degree.
Minimum 2 years' experience in child & youth services.
Experience in the delivery of holistic, culturally safe, treatment programming considered an asset.
Demonstrated ability to lead, coordinate and communicate effectively with a team.
An understanding about Indigenous worldviews, cultures and values.
Advanced empathic listening and communication skills (verbal and nonverbal).
The ability to ensure client confidentiality and maintain a nonjudgmental attitude.
The ability to function effectively and maintain clear boundaries in a residential treatment

environment serving clients with complex needs

Ability to participate as a member of a multidisciplinary, integrated team environment.
First Aid and CPR
MANDT, Mental Health First Aid, and ASIST certifications are assets.
Satisfactory child protection and criminal records check including a vulnerable sector check.
Valid (restriction free) Class 5 Driver's License

Employment Specifics