Team Assistant - Mississauga, Canada - Home and Community Care Support Services

Home and Community Care Support Services

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Description:

Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you looking to make a difference in your community? Take a look at this exciting opportunity.

As a valued member of our Home and Community Care team, you will provide support for the assigned Care Coordinator team in their daily activities to ensure that patients receive prompt, effective customer service.

We are currently recruiting for three permanent part-time 0.6 full-time equivalent Team Assistant positions on our Access Care Team.

Hours of work will total 42 hours (6 shifts) every 2 weeks and the schedule will include afternoon shifts (1:00 pm to 9:00 pm) and weekend shifts.

During the 6-month probation period, the role will be working on-site at our Mississauga office. After probation the role is hybrid, rotating between working from the office and working from home.

What will you do?

Provide administrative support services to Care Coordinators
Process new referrals, and orders for services, supplies and equipment
Process and assist in managing confidential patient records
Enter, update and maintain a high volume of patient data in the electronic database
Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate

What must you have?

A Grade 12 diploma (minimum)
2+ years' related office experience
Accurate keyboarding/dataentry skills
Proficiency with database software, MS Word and Excel
Excellent organizational skills and ability to work with mínimal supervision
Advanced multitasking skills, with the ability to meet performance and service goals
Very good interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wideranging cultural, ethnic and socioeconomic backgrounds
Excellent oral and written communication skills

What would give you the edge?

A college diploma in the health or social services field, or business/office administration
Familiarity with medical terminology, and office administrative procedures/concepts
Knowledge of HCCSS services
Ability to speak French or another second language

Who we are

Home and Community Care Support Services play a key role in Ontario's health care system.

Working in partnership with patients, families, providers and community organizations, we ensure people have access to the health care they need — at home and in the community.

This is a momentous time for health care in Ontario as we move towards a better connected system that creates more seamless care for patients.

Home and Community Care Support Services Mississuaga Halton is pivotal in this process.

Entrusted with planning, funding, integrating and delivering health care across our region, we are finding better ways to provide high-quality services to the 1.2 million people that call our region home.

Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment._