Coordinator, Workplace Investigations - Brampton, Canada - City of Brampton

City of Brampton

Verified Company

Brampton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Description:

JOB TITLE:
Coordinator, Workplace Investigations

DEPARTMENT:
Corporate Support Services

POSTING NUMBER:105863

NUMBER OF POSITIONS:1

JOB STATUS & DURATION:
Full Time Permanent

HOURS OF WORK:35 hour workweek

LOCATION:
Hybrid Model*- when working onsite, you will report to the location of City Hall

SALARY GRADE:4

HIRING SALARY RANGE:
$75, $84,778.00per annum

MAXIMUM OF SALARY RANGE:
$94,198.00 per annum

JOB TYPE:
Management and Administration/Union

POSTING DATE:
February 5, 2024

CLOSING DATE:
February 16, 2024

AREA OF RESPONSIBILITY:

Reporting to the Senior Manager Employee & Labour Relations, this position assists internal and external Investigators by coordinating and facilitating workplace investigations.

Manage caseloads of multiple investigations, working both autonomously and collaboratively with fellow team members.

Work with Operating Departments and respective management while interacting with employees at all levels of the corporation, helping to build trust, understanding and transparency and instill confidence in the city's investigation process.

Support the promotion of and education around the Harassment and Discrimination Prevention and Workplace Violence Prevention programs and related procedures and processes at the City of Brampton

KEY DUTIES AND RESPONSIBILITIES

OPERATIONS SUPPORT

Coordinates and facilitates initial intake of workplace investigations.
Coordinates interviews as needed for complainants, witnesses, and respondents in consultation with the Lead Investigator.
Assists the Lead Investigator in conducting indepth and detailed investigations of employee workplace complaints.
Assists Lead Investigator in preparing investigative plans including planning and scheduling interviews and meetings, records to be obtained, and identifying potential issues.
Drafts written report of investigations, recommendations or correspondence to be reviewed by Lead Investigator, HRBP or Senior Manager, Employee and Labour Relations.
Coordinates the reconciliation of accounts with third party investigation vendors.
Reviews applicable legislation, policies, procedures etc. to support the facts and circumstances of investigations.
Assists with implementing quality assurance measures as needed.
Performs other related work as assigned.

CUSTOMER SERVICE

Responds to routine queries regarding complaints and workplace investigations by prioritizing requests and escalating for resolution as required.
Handles highly sensitive workplace issues and information in a responsible and confidential manner at all times.
Build and maintain a collaborative working relationship with crossfunctional departments, teams, management and externally, to foster and support coordination while carrying out accountabilities.
Identify complex, highly visible and uncertain challenges, with solutions or recommendations to the team and management.

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COMMUNICATION AND REPORTING

Prepare comprehensive informational reports, presentations, statistical reporting, data and other relevant materials as required accurately by established timelines.
Handle confidential matters and coordinate activities to support the investigations.
Integrate with all areas of HR and by building trusted relationships and sharing best practices with the broader workplace investigation partners.

CORPORATE CONTRIBUTION

Conduct research using internal and external resources to gain insight of current programs, processes, and practices to assist management in ways to support operational needs.
Provides departmental management with guidance and assistance with the workplace investigations process.
Maintain knowledge of collective agreements, City policies and practices, legislation, regulations, and Standard Operating Procedures (SOPs) that have a bearing on Workplace Investigations.

TEAMWORK AND COOPERATION

Assist in special projects and training as required.
Work well within diverse groups to support operational goals and objectives.
Demonstrate corporate values at all times.
Participate as a member of crossfunctional teams.

SELECTION CRITERIA:

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EDUCATION:

Post
secondary degree in Human Resources or related field of study.

REQUIRED EXPERIENCE:

Minimum 3 years HR Generalist experience.
13 years experience in conducting investigative research and coordinating workplace investigations.
13 years experience is supporting workplace investigations such as note taking, analyzing information, drafting reports and outcome letters.
Experience in a unionized environment.

OTHER SKILLS AND ASSETS:

Knowledge of statistical concepts and procedures used in human resources administration and research.
Knowledge of investigation practices, procedures, and methods.
Knowledge of the Ontario Human Rights Code, Employment Standards Act and Occupational Health and Safety Act, as i