Hybrid Patient Settlement Supervisor - Halifax, Canada - IWK Health Centre
Description
Company :
IWK Health**:
Req ID:170127
Department/Program:
Virtual Office, Financial Services
Location:
Halifax
Type of Employment:
Permanent Hourly FT (100% FTE) x 1 position(s)
Start Date:
ASAP
Union Status:
Non-union, Management/Non Union Bargaining Unit
Compensation:
$26.0054**:
- **$31.746 /hour
Closing Date:
December 15, 2023 (Applications are accepted until 23:59 Atlantic Time)
IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region.
We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs.
We are proud to support our patients, families and communities and are grateful for the generous donor support we receive.
The Opportunity:
Reporting to the Manager, Corporate Transactions & Treasury, the Patient Settlement Supervisor is responsible for the cash receipts cycle within the Patient Finance Liaison Group.
With virtual, patient-focused technology, the Supervisor is responsible for ensuring the users of the technology understand and maximize the usage of the various platforms.
The Supervisor is responsible for training, implementation of prescribed processes and controls as it relates to the cash receipts cycle of the Patient Liaison Group.
The Patient Settlement Supervisor is responsible for all inpatient, outpatient and client settlements with a goal of maximization of supplemental revenue (non-Department of Health and Wellness [DHW] funding) and enhancement of patient experience.
Hours of Work:
Monday to Friday, 8:00am to 4:00pm; 75 hours bi-weekly.
Hybrid model available
Your Qualifications:
- Diploma in Business/Accounting required; Bachelor's Degree in Business preferred
- Recognized professional accounting designation (or working towards designation) is preferred
- Minimum of five (5) years' experience in collections and customer service
- Effective negotiator with a proven track record of settlement success
- Effectively handle private, sensitive information
- Strong interpersonal and problemsolving skills while demonstrating a high degree of professionalism
- Proficient at Microsoft office, in particular, Microsoft Excel
- Experience with Meditech and/or SAP is considered an asset
- Excellent organizational skills and attention to detail
- Flexible to meet workload demands and effectively prioritize workload
- Ability to work independently and as a team member
- Competencies in other languages an asset.
Please note that we only contact applicants selected for interview/testing.
If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation.
Please discuss your needs when invited to the assessment process.This is a Management/Non Union bargaining unit position. Preference is given to bargaining unit employees for unionized positions.
Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.
An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.
Additionally, as per Nova Scotia's COVID-19 Vaccine mandate, any offer of employment will be conditional upon submitting proof of full vaccination status.
Medical exceptions or any other kind of requested exception based upon the Health Centre's obligations pursuant to the Nova Scotia Human Rights Code will be considered on a case-by-case basis**_
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