Concierge - Vancouver, Canada - Tribe Management inc
Description
Position:
Concierge (Full Time, Permanent)
Location:
Downtown Vancouver, British Columbia
Start Date:
ASAP
About Us
One of our clients is currently hiring for an experienced Concierge professional with an annual salary of $65,000 plus benefits.
The primary function of this position is to support operations of the property's concierge services.Responsibilities:
- Resident Relations and
Customer Experience:
_
- Provide prompt and courteous service to prospective and current residents, focusing on their individual needs and wants
- Establish positive working relationships with business owners and suppliers in the area in order to provide residents with high quality and reliable recommendations
- Build an expert knowledge of the surrounding community, its amenities and services, providing information to residents about the property and the surrounding area
- Answer, record, and process all resident calls, messages, requests, questions or concerns
- Record and report resident complaints to the Property Manager for immediate action
- Liaise with Residents and trades as required, tracking activities to and from suites and within the common areas
- Property Operations:_
- Provide building access to contractors and visitors by maintaining contractor logs and managing access devices
- Monitor access by activating and maintaining log of security access cards and fobs, underground transmitters and other access devices
- Maintain enterphone system and security system software
- Perform regular patrols of the interior and exterior common areas
- Act as a liaison between contracted staff and Property Manager, reporting any issues to Management
- Communicate with the Property Manager, team members and site staff on an ongoing basis
Qualifications
- Minimum 1 year of previous Concierge experience required
- Working knowledge of the Strata Property Act preferred;
- Motivated and professional with a serviceoriented mindset;
- Excellent communication skills both verbal and written;
- Strong interpersonal skills and ability to handle conflict tactfully;
- Computer literate including intermediate knowledge of MS Office;
- Organized and detailoriented
Benefits
- Competitive compensation package
- Extended health and dental benefits
- Life Insurance & AD&D
- Employerfunded dependent benefits
More jobs from Tribe Management inc
-
Caretaker/ Super
Guelph, Canada - 1 day ago
-
Building Manager
New Westminster, Canada - 3 weeks ago
-
Accounts Receivable Clerk
Delta, Canada - 3 weeks ago
-
Resident Caretaker
Vancouver, Canada - 4 weeks ago
-
Relief Building Manager
Vancouver, Canada - 1 week ago
-
Caretaker
Vancouver, Canada - 1 week ago