Events Program Manager - Vancouver, Canada - JLL

JLL

Verified Company

Vancouver, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

JLL supports the Whole You, personally and professionally.

Work Scope:

Supervision of Events Team members across multiple regions across North America
Responsible for hiring, building and training a team of event professionals
Responsible for overseeing high level special events as requested by the Amazon customer
Report on & communicate on project and program efficiencies
Establishes and provides clarity to existing policies and procedures relating to Events Team support
Establish new policies and procedures necessary to clearly define event support of high level event support in high profile areas
Communicate and work effectively with clients, officers, senior contacts within client organization, and business associates.
Demonstrates continuous effort to improve operations, service levels, and streamline work process
Responsible for tracking and collecting team progress through data metrics
Develop and submit monthly event analysis reports of spending, attendance, and other ROI metrics for client records
Identifying opportunities for improving team communication and efficiency
Assisting in the planning and hosting of the occasional GREF-related event as needed
Other duties as assigned in support of the Regional Events Manager

Essential Functions:

Provide prompt and courteous response to Amazon employee, partners and client requests within the guidelines set forth by JLL and Amazon Global Real Estate and Facilities
Maintain ethical, professional and courteous relations with contractors and employees and property management teams
Perform as a team member with all employees
Maintain all business contact information
Prepare proposals and presentations
Deliver successful client requested events and on time projects utilizing project tracking, clear communication and delegation
Compile budget information and business review metrics
Compose business letters, summaries and reports using proper format, punctuation, grammar, diction and style
Create graphs, charts, and other complex documents
Assist with Facilities team communications and coordination of response activity during emergencies if deemed reasonable and prudent, and as trained by supervisor
Comply with all company and regional policies

Flexible hours:
Must be willing to work nights, evenings and weekends as necessary

Travel:
Must be willing to travel 30% as necessary

Other Functions:

Carry out other duties as assigned by supervisors

Essential Physical Capabilities:

Meet highest attendance and punctuality requirements
Operate personal computer, software as appropriate for project and all other office equipment
Climb up and down stairs as part of emergency procedure, practice and/or implementation
Detect emergency alarms - auditory and/or visual

Essential Knowledge and Skills:

Ability and interest in multi-tasking
Interact with employees, visitors and contractors with poise and diplomacy
Interpret instructions in written, oral, and diagrammatic or schedule form
Possess initiative to assume additional responsibilities
Set priorities and meet deadlines
Advanced competence with a variety of software including MS Word, MS Excel, MS Outlook, and other requested software programs
Type a minimum 60-WPM with accuracy
Perform basic business math such as compute discount, interest, percentage and profit/loss
Communicate effectively both verbally and written
Possess excellent grammar and proofreading abilities
Read and comprehend e-newspapers, periodicals, journals, manuals, dictionaries and thesaurus

Experience:

6+ years of event management or relevant hospitality experience

Education:

Bachelor's Degree or equivalent experience

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is imp