Dental Administrator - Winnipeg, Canada - Dentalcorp Canada
Description
About us:
Odyssey Dental Care has been serving Regent, Transcona, East Kildonan, Elmwood, and surrounding Winnipeg communities for over 30 years. Our practice offers a wide range of services ranging from general dentistry to cosmetic dentistry, orthodontics, and diagnostic services.
We pride ourselves on providing quality dental care and 4.9 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.
Additionally, through working within the Dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry's leading clinicians and have greater access to advanced treatment technologies training & development, and support.
Schedule:
Full-time or Part-time - let us know your availability
Responsibilities:
- Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
- Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
- Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, and respond to all fee inquiries in a positive manner
- Effectively manage the recall system and accurately maintain the patient database
- Process referral letters and other patient correspondence upon receipt from the provider
- Manage and file all patient records and charts
- Demonstrate active listening and empathy to patients using effective communication skills
About You:
- Minimum 1 year of Administrator experience
- Clinical background is considered an asset
- Experience with Dental software
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