Mortgage Specialist Associate - North Battleford, Canada - Royal Bank of Canada

Royal Bank of Canada

Verified Company

North Battleford, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

Job Summary

What is the opportunity?

As a Mortgage Specialist assistant you will support a top producing Mortgage Specialist in meeting sales objectives and related activities by providing value added administrative service and support.

Provides primarily responsive client contact management. Develops relationships with service partners to ensure operational guidelines are adhered to and transactions are processed efficiently.

What will you do?

Consistently provide superior responsive execution and delivery of client transactions/requests
Familiar with key referral sources and has a strong knowledge of mortgage process which facilitates solutions and problem resolutions
Demonstrated personal commitment to ensure skills and knowledge are uptodate and meet position requirements
Takes the initiative to keep informed of current events, market news and internal information on RBCnet and applicable internal sites
Ensures Mortgage Specialist's diary is effectively time managed to create capacity for all required activities
Manages office routines and expenses ensuring efficiency is maintained through availability of equipment and supplies and effective management of files and records
Ensures Mortgage Specialist's needs are proactively identified and provides required information/documents for him/her to complete duties. Gathers and prepares material required for presentations, marketing initiatives, etc.
Supports the Mortgage Specialist to complete/validate Homebase files and ensures due diligence requirements have been met prior to submission to Credit Granting

What do you need to succeed?

Must-have

Minimum 2 years of demonstrated excellence in a service and sales support role working in collaboration with a sales team providing advice and responding to client requests
Exceptional customer service skills
Excellent communication skills, oral/written skills, good business writing
Strong organizational skills with the ability to multitask and prioritize
Strong computer skills in Microsoft Office including Word, Power Point, Excel, Outlook

Nice-to-have

Resourcefulness and able to work independently
Salesoriented, selfmotivated, selfmanaged and thrive in a fast paced environment
Strong problem solving skills with a sense of urgency
Knowledge of Royal Bank systems including Sales & Service Platform and RBCNet will be considered an asset
Strong knowledge of the mortgage process and Home Financing products is an asset

Job Skills

Additional Job Details

Address:

ST:

NORTH BATTLEFORD

City:

NORTH BATTLEFORD

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Personal and Commercial Banking

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

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