Services Coordinator - Abbotsford, Canada - UFV Student Union Society

UFV Student Union Society

Verified Company

Abbotsford, Canada

3 weeks ago

Posted by:

Sophia Lee

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Description

Are you a detail-orientated, multi-tasker who thrives on giving exceptional customer service? SUS is looking for a Services Coordinator to join our team.

This role supports the Program and Services team by coordinating UFV Student Unions Society's services including U-Pass, Campus Shuttle, Health and Dental Program, and our IT Services.

This is a fantastic opportunity to expand your coordination and project management skills while gaining invaluable experience that will allow you to grow and develop in the fields of student engagement and services coordination.

RESPONSIBILITIES AND DUTIES
The Services Coordinator has specific responsibility for a variety of functions, including but not limited to the following:

Coordinate the logistics and ensure the effective delivery and quality of SUS Services, including U-Pass, Health & Dental and UFV SUS Campus Shuttle
Respond to student inquiries and feedback
Manage the U-PASS Assistant role and support their daily operations
Develop and maintain positive relationships with UFV, StudentCare, BC Transit, and other external partners related to Services
Work with the Marketing & Communications Team on the promotion of SUS services
Provide support and coverage for U-Pass distribution and the SUS Information Desk
Coordinate SUS IT services, including reporting issues, asset management, and basic IT setup
Generate feedback through research and surveys to identify student needs and evaluate service delivery
Promote a positive and inclusive work environment that is free from discrimination and harassment
Adhere to UFV and SUS bylaws, policies, and procedures
Other projects and duties as assigned by the Programs & Services Manager.

QUALIFICATIONS AND EXPERIENCE

Education:

Diploma or University Certificate in a related field with at least two years of work experience

Multitasking & Project Management:
Work on several projects simultaneously

Stakeholder Relations:
Communicate with internal and external stakeholders, to collaborate on projects and maintain relationships

Business writing and data analysis:
Analyze data, discern trends, and provide recommendations in a concise manner

Information Technology Proficiency:
Utilize Microsoft Excel to maintain spreadsheets, basic IT problem solving, Outlook, and permissions setup

Problem-Solving:
Think critically and provide solutions under pressure

Project Management:
Work independently on multiple projects, set deadlines, prioritize tasks, and manage multiple responsibilities on a daily basis

Adaptability and Flexibility:
Take on projects with mínimal notice, when necessary, adjust priorities, and prepare backup plans

Teamwork skills:
Collaborate, and support staff operations at SUS and work actively on improving services offered

Knowledge of UFV:
Knowledge of the UFV campus, courses, and SUS policies would be an asset

Work Ethic:
Professional work ethic, exercising good judgment, initiative, and a high degree of professionalism. Maintain the confidentiality of sensitive information.

CLOSING DATE

Salary:
$45,000.00 per year

Benefits: