Parts Advisor - Burlington, Canada - The Metro Truck Group

The Metro Truck Group

Verified Company

Burlington, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

FULL-TIME PARTS COUNTER REPRESENTATIVE- METRO TRUCK GROUP, BURLINGTON LOCATION.
The Metro Truck Group is a full-service centre for all heavy truck and trailer needs.

As our trusted brand continues to evolve, we are currently looking for an entry level Parts Counter Representative to join our team at our busy Full Service Dealership residing in Burlington, ON.

The Parts Counter Representative is a central role in the company to ensure the timely and accurate ordering and returning of truck components, to assist in providing superior customer service to our clients, and to assist in maintaining the requirements necessary under our Elite Dealership status.

At the Metro Truck Group, we strive to exceed our customers' requirements and expectations in every possible way.

As our Burlington location grows, our team members have the opportunity to move forward in a company that provides the tools to succeed and enhance your current skillset.

Therefore, we are looking for likeminded, motivated and organized individual who have a strong customer focus and prides themselves on a job well done to join our team - mínimal experience required

What We Have to Offer:

Competitive wage determined by experience _discussed during the recruitment process_
Newly renovated, modern facility with an energetic workplace culture
Fast paced environment, with room for advancement

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_Company provided benefits package_:

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_Company provided Employee Assistance Program_:

_Company matching RRSP/DPSP Program_

Main Duties Include (but are not limited to):

Greet and welcome customers in a professional and welcoming manner
Ordering and selling parts over the telephone or in person
Using electronic cataloguing and in house business systems for stock numbers, pricing, maintaining stock and inventory
Using our computer system/software to identify customer needs and create selling opportunities for additional solutions
Inspecting damaged parts brought in by customers to determine the proper replacement
Identifying the necessary parts on the basis of the customer's complaint
Examining returned parts for defects and conferring with customers about exchanges and refunds
Marking incoming parts and stocking them in the stockroom
Maintain high level attention to detail in completing all appropriate paperwork
Administrative tasks as requested
Supportively work alongside department colleagues
Adhere to all company policies and procedures as set out by the Metro Truck Group of companies
General housekeeping duties as required

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_All other duties as assigned_

Qualifications:

1 year of Parts Counter experience (Automotive or Heavy Truck) considered strong asset
Fluent in English
Strong customer service mindset and uphold an overall professional demeanor
Must be able to work well in a team environment and/or independently
Strong communication, organization and time management skills; ability to interact effectively with customers and all levels of staff
Outstanding work ethic with a willingness to learn

- _Required to have reliable transportation to and from work_

COVID-19 Precautions:

Personal protective equipment provided and/or required
Limited access to customers
Social distancing guidelines in place
Diligent sanitizing, disinfecting, and cleaning procedures in place
Readily accessible company Health & Safety documents, procedures and up to date information

HOW TO APPLY:

- _Only those who are selected for an interview will be contacted -
no phone calls please_ **
Location:

4189 Harvester Road, Burlington ON

Website:

The Metro Truck Group is an equal opportunity employer and is committed to fostering an inclusive and accessible environment providing accommodation in accordance with all relevant legislation. We are dedicated to building a workforce that reflects diversity and provides accommodation during all parts of the hiring process. Should you require accommodation, please contact our office and we will work with you to meet your needs._

Job Types:
Full-time, Permanent

Benefits: