Informatics Specialist - Brampton, Canada - Regional Municipality of Peel

Sophia Lee

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Description

Job Description:


Specialist Informatics LTC

Health Services - Long Term Care

Status: 1 Regular Full Time**
Salary Range: $76, 054- $95,068

Work Mode:
Hybrid + Occasional Travel within Peel Region
_see below for more details about this work mode._**
Location: 10 Peel Centre Drive, Brampton

Hours of Work: 35 hours per week

Who we are:

The Long-Term Care Division requires staff to provide person-centered care to our residents and families following the Butterfly Model of Care.

This will ensure high levels of emotional wellbeing and a better quality of life for those living in our homes.

Staff are to have emotional intelligence to deliver person-centered care in an authentic way that is meaningful to the both the resident and their family.


What you will do in this role:

  • Support the procurement and development of information systems and customization, workflow redesign, change management process ensuring successful implementation, optimal adoption, user proficiency and sustained utilization.
  • Analyze, troubleshoot and correct detected problems
  • Monitor and maintain data quality and integrity
  • Collaborate and liaise with Regions Information Technology division and vendors
  • Provide training and education support to end users to ensure appropriate and effective usage
  • Process end user feedback and monitor system effectiveness while identifying process improvement opportunities
  • Complete clinical audits of documentation and participate in the internal audit process
  • Actively participates in continuous quality improvement activities (ex. audits)
  • Supports policies and procedure development as it relates to updates to the EHR
  • Support the improvement of standard processes including but not limited to submitting support ticket to the EHR help desk and completing enhancement requests

What the role requires:


  • Bachelor's degree in a relevant clinical field or in Informatics related discipline
  • Detailed understanding and working knowledge of Long Term Care Information Systems
  • Knowledge of process improvement methodologies and quality monitoring
  • Knowledge of resident confidentiality requirements and legislation
  • Current knowledge of applicable professional practices, accreditation standards, management and health care issues and trends
  • Solid understanding of the longterm care sector
  • Evaluation, quality management and continuous quality improvement experience
  • Familiarity with PHIPA legislation

Skills/Abilities:


  • Solid troubleshooting, analytical and problemsolving skills
  • Demonstrated leadership skills
  • Ability to work in a selfdirected manner within a collaborative team environment
  • Ability to work with multiple tasks and shifting/changing priorities
  • Effective verbal, presentation and written communication skills
  • Highly effective collaborator and facilitator
  • Proficient organizational, time management and critical thinking skills with the ability to effectively problem solve

Nice to have:


  • Certificate in Clinical Informatics
  • Experience with PointClickCare system
  • Clinical background
  • Previous experience with the implementation of IT systems
  • Comprehensive Health, Dental, Vision benefit plan including psychological health (effective start date)
  • Automatic enrolment into OMERS pension plan (where applicable)
  • Accrue Vacation on a monthly basis up to 3 weeks per annum
  • 3 Paid personal days and floating holidays
  • Flexible hours supporting your wellness and wellbeing
  • Annual performance review and merit increases based on performance
  • Supportive leadership and a culture of respect and inclusion
  • Access to tuition reimbursement (where applicable) and learning and development resources

Work Mode & Job Location:

In this role you will be required to be on site at least 1-2 days a week, depending on organizational needs.

You will be required to occasionally attend on-site meetings based on operational requirements at the
10 Peel Centre Drive, Brampton worksite, as well as our Long Term Care Homes within the Region.

Your remote work location must be located within the province of Ontario.

**_

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved._**
Interview: Our recruitment process will be completed with video conference technology.


As part of the Region's ongoing commitment to health and safety, there are enhanced COVID-19 specific safety protocols and/or personal protective equipment requirements (e.g. masks, eye protection, etc.) in place to help protect health and safety. The additional requirements are determined based on the nature of the work being carried out.

About Us:
Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than

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