International Student Services Office Administrator - Niagara, Canada - Niagara College Canada

Niagara College Canada

Verified Company

Niagara, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Located in the heart of the Niagara Region - just minutes from one of the world's most well-known tourism destinations - Niagara College offers more than 130 innovative programs between our campuses in Welland and Niagara-on-the-Lake.

Since opening its doors in 1967, Niagara College has grown to become a leader in education and training and one of the most enterprising colleges in Canada.

Responsibilities include, but are not limited to:

Creates queries, analyzes data, and filters to produce custom reports
Creates, maintains, and sends scheduled and ad hoc outgoing communication
Develops and maintains process manuals and reference materials for the Tier 2 supports and frontline
Oversees daily scheduling and queuing of Tier 2 support services
Supply ordering, office space allocation, ITS and FMS requests
Effective management of the daily office operations
Welcoming and assisting visitors and students in the office

Qualifications:

Two (2) year diploma/degree in Business or Office Administration or similar field of study
Minimum of two years experience in a high volume office environment with a focus on customer service
Experience servicing culturally diverse clients preferably within an academic setting
Exceptional time management and scheduling skills
Proven organizational skills
Strong communication and prioritizing skills
Proven experience in high volume triage situations
Strong customer service and public relations/interpersonal skills
Working knowledge of Microsoft Office Suite
Second language preferred

We also provide a balance of on-campus and remote work through our recently introduced Remote Work Policy. As a place-based organization all positions will involve some degree of on campus work.

While we thank all applicants, only those selected for an interview will be contacted.

If requested, accommodations will be made to support applicants with disabilities during the recruitment and selection process.