Customer Service Representative - Saskatoon, Canada - FFUN Group

FFUN Group

Verified Company

Saskatoon, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Customer Service Representative,
Full-Time (Outbound Agent)

Job Location:
Client Contact Center, Saskatoon**
Work Schedule

Flexibility required to work evenings and Saturdays (based on a six week rotation)

Have you ever thought about having a career instead of a job? At FFUN we think about it every day.

We are in search of the superhero of the customer service world. We're pretty smart around here, and we have a hunch that you're someone who's pretty good with people.

Pair that with some quick fingers for data entry and the ability to make a great first impression and we're a match made in heaven.

We have goals, like Big Hairy Audacious Goals, where, as one of Canada's Best Managed Companies, we want to create 10 million FFUNtastic experiences.

How do we get there? People like you. Be a part of that growth as an individual contributor within our Client Contact Center in Saskatoon.

We are looking for a Rockstar... that means positive energy, results focused and customer centered.

If you have a passion for people and career plans that shoot to the moon, then don't make us beg.

You are an important piece of our plans for the future so set up the last interview you will ever do

What's in it for You:

Hourly wage of $15/hour + a monthly bonus per appointment booked
You will be respected and valued for your hard work
FFUN and encouraging work environment
Industryleading pay plans, with endless bonus potential
Consistent and ongoing training and growth
Full time hours, plus ample time to relax with 3 weeks holidays
Corporate gym membership rates, plus health, dental and insurance benefits
Endless opportunities to display how awesome you are

Pension Program

Employer-Employee matched contributions because we care about your future financial security

What you'll be doing:

Placing outbound calls to our customers and (hopefully soontobecustomers) to share information about our FFUN sales initiatives, service appointments and followups
Provide our customers with the best of the best when it comes to their experience with us.
Develop and follow strategies and processes for maintaining contact with customers
Manage customer information databases
Setting and confirming customer appointments
Produce reports when necessary

Some superhero traits we are looking for:

Ability to prioritize, multi-task, and handle deadlines and high-pressure situations
Customer service guru, in other words a people person
Excellent verbal and written English communication skills
Computer literate and telephone savvy
Passion for teamwork
Organization skills that put Marie Kondo to the test

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_Bonus points if you have call center experience specifically in outbound sales_

What it's really like to work here.

The FFUN Group is Canada's fastest-growing motor and recreational group retailer with over 30 locations throughout Saskatchewan, Alberta, and Ontario.

We bring FFUN to life and are fueled by amazing people, representing all your favourite brands of automotive and recreational vehicles.

At FFUN we recognize that life is short and that it goes by in the blink of an eye. We can help people make the most of their lives by having fun at any age.

We are defined by our core values:
Driven to Grow
Team Player
FFUN Attitude
Down to Earth

If this sounds like the opportunity you've been waiting for, we'd love to meet you At FFUN Group, we don't make our applicants jump through hoops