Site Supervisor - Victoria, Canada - Commissionaires Victoria, The Islands And Yukon
Description
Join Commissionaires
Our focus is on our customers and our team members.
As Canada's only not-for-profit security company, over 90% of our revenues go directly back to our team members in wages, health & dental benefits, RRSP contributions, employee recognition programs, and more.
Be part of a great team where your contribution is recognized. We offer opportunities to service a range of different customers. If interested in advancement, there is plenty of opportunity. We are a dedicated equal opportunity employer with both structured and flexible shifts available across Vancouver Island and into the Yukon to suit every lifestyle - student, parent, night owl, you name it
As one of Canada's leading security organizations, our security professionals keep airports, schools, government facilities, and other commercial enterprises safe.
Make a difference
Location: 443 Squadron - North Saanich, BC
Position Title:
Site Supervisor
Position Status:
Non-Union
Wage:
$21.15/hr plus RSP
Shifts:
Monday - Friday 07:00 - 15:00 (full-time) and other times as necessary
Reports to:
Client Service Manager
Job Summary:
As a Security Site Supervisor, you will be responsible for overseeing the security operations at 443 Squadron - 12 Wing.
Your primary objective will be to ensure the safety and security of personnel, property, and assets within 443 Squadron - 12 Wing.
You will lead a team of security guards, coordinate schedules, enforce security procedures, and maintain a visible presence to deter unauthorized activity.
Additionally, you will be responsible for handling any security incidents, conducting investigations when necessary, and providing regular reports to management.
Key Responsibilities:
- Provide superior customer service to clients and general public.
- Supervise a team of security guards (Commissionaires), including assigning tasks, providing training, and ensuring duties and responsibilities are carried out in accordance with site orders and National Defence Security Orders.
- Ensure all Commissionaires are properly trained, equipped and capable of performing their duties.
- Respond promptly to security incidents, emergencies, alarms, or other situations requiring intervention and ensure problems and concerns are communicated to the Client Service Manager.
- With the support of the Client Service Manager conduct thorough investigations into security incidents, including interviewing witnesses, gathering evidence, and preparing incident reports.
- Monitor security equipment, such as surveillance cameras, alarms, and access control systems, to ensure proper function.
- Manage and maintain accurate records, including daily activity logs, incident reports, security access cards.
- Proactively identify potential security risks or vulnerabilities and recommend measures to mitigate them to the Client Service Manager.
- Serve as a point of contact for securityrelated inquiries, requests, or complaints.
- Schedule Commissionaires using Track Tik security software.
Required Education, Qualifications and Experience:
- Must possess and maintain a Level II (Secret) Public Works and Government Service Canada security clearance.
- Previous experience in security, law enforcement, or military, with at least 23 years in a supervisory role.
- Sound judgment and decisionmaking abilities, particularly in highpressure or emergency situations.
- Proficiency in using security equipment and technology, including CCTV systems, access control systems, and incident reporting software.
- Physical fitness and the ability to perform security duties, including standing, walking, and occasionally lifting or moving objects.
- Flexibility to work various shifts, including nights, weekends, and holidays, as needed.
- Must complete the online Commissionaire Security Officer Course (CSOC)
- Must be fluent in the English language written, verbal and reading skills.
- Must have a positive attitude with a professional demeanor, and strong interpersonal skills.
- Have excellent attention to detail to fulfill duties and responsibilities to write incident report.
- Have excellent problemsolving skills with an ability to handle emergency situations in a calm manner.
- Can work independently and make sound decisions in varying situations.
- Have a demonstrated interest and experience in serving the public.
- Have knowledge of occupational health and safety regulations.
Benefits and Perks
- Free and paid training programs.
- Opportunities for advancement.
- Exclusive partnership rates with BMO, Bell, and Hero Travel program
- Recognition and reward programs.
- Extended health, dental, and vision coverage.
- Free uniform and drycleaning reimbursement.
- Safety boot reimbursement and PPE provided (as applicable).
- RSP contributions.
- Referral bonuses.
- And more
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