Receptionist - London, Canada - Thames Valley Children's Centre (TVCC)

Sophia Lee

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Sophia Lee

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Description
We are recruiting for a temporary, full-time (37.5 hours per week) Receptionist to fill a vacancy in Facility Resources. The designated office for this position is London. This position is expected to begin March 2024 and end July 2024.

Reception hours are 8:00 a.m. to 4:00 pm; hours of work will be scheduled within this time frame.


Responsibilities:


  • Welcome clients, families, and visitors to the Centre. Monitor and accept appointments on arrival, and share supporting information (i.e., parking, directions)
  • Limit access to the building and redirect general public
  • Operate a multiline phone system; receive and direct incoming calls, request additional information from callers as needed
  • Manage incoming and outgoing mail and deliveries. Support the volunteer mail delivery program
  • Support the Emergency Response system; accept calls to the emergency line and activate Centre
- wide response procedures

  • Receive and direct maintenance requests and service contractors to the FR team Support incoming and outgoing equipment in cooperation with relevant programs
  • Perform administrative duties such as managing the Reception Resource Manual, staff contact lists, updating and managing forms and information binders used at reception
  • Maintain a safe and welcoming environment and tidy/secure reception area

Qualifications:

  • Minimum 1 year college or related experiential learning
  • Highly developed interpersonal and communication skills
  • Strong customer service skills and a professional and friendly manner with visitors, clients, volunteers, and staff
  • Ability to be flexible and responsive, and acclimatize quickly to new or challenging situations
  • Ability to maintain composure in difficult and/or challenging situations, including activation of Emergency Response codes
  • Strong computer skills including proficiency in Microsoft 365 and Outlook
  • Exercise mature judgment and able to work with minimum supervision
  • Proficiency in French at the novice/elementary level or above is preferred

Application Deadline:

March 3rd, 2024


Interested in Applying?:

Please note that TVCC has a mandatory COVID-19 vaccination policy. Any offer of employment will be conditional on providing proof of vaccination in accordance with our policy.

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