Receptionist - London, Canada - Thames Valley Children's Centre (TVCC)
Description
We are recruiting for a temporary, full-time (37.5 hours per week) Receptionist to fill a vacancy in Facility Resources. The designated office for this position is London. This position is expected to begin March 2024 and end July 2024.Reception hours are 8:00 a.m. to 4:00 pm; hours of work will be scheduled within this time frame.
Responsibilities:
- Welcome clients, families, and visitors to the Centre. Monitor and accept appointments on arrival, and share supporting information (i.e., parking, directions)
- Limit access to the building and redirect general public
- Operate a multiline phone system; receive and direct incoming calls, request additional information from callers as needed
- Manage incoming and outgoing mail and deliveries. Support the volunteer mail delivery program
- Support the Emergency Response system; accept calls to the emergency line and activate Centre
- Receive and direct maintenance requests and service contractors to the FR team Support incoming and outgoing equipment in cooperation with relevant programs
- Perform administrative duties such as managing the Reception Resource Manual, staff contact lists, updating and managing forms and information binders used at reception
- Maintain a safe and welcoming environment and tidy/secure reception area
Qualifications:
- Minimum 1 year college or related experiential learning
- Highly developed interpersonal and communication skills
- Strong customer service skills and a professional and friendly manner with visitors, clients, volunteers, and staff
- Ability to be flexible and responsive, and acclimatize quickly to new or challenging situations
- Ability to maintain composure in difficult and/or challenging situations, including activation of Emergency Response codes
- Strong computer skills including proficiency in Microsoft 365 and Outlook
- Exercise mature judgment and able to work with minimum supervision
- Proficiency in French at the novice/elementary level or above is preferred
Application Deadline:
March 3rd, 2024
Interested in Applying?:
Please note that TVCC has a mandatory COVID-19 vaccination policy. Any offer of employment will be conditional on providing proof of vaccination in accordance with our policy.
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