Dispatcher - Edmonton, Canada - BPS Protective Services K9 Inc.
Description
Title:
Dispatch Expert Wanted
Responsibilities:
- Receiving emergency and nonemergency calls
- Use of two way radio system, and a multiline phone system.
- Enter data in computer system and maintain logs and records of calls, activities, and other information.
- Maintain an organized and uptodate database of resources, schedules, and client information.
- Utilize Microsoft Office Suite (Word, Excel, and Outlook) to create, maintain, and update essential documents, and spreadsheets.
- Coordinate and manage daily dispatch operations, ensuring timely and efficient delivery of services.
- Analyze data and create reports using Microsoft Excel to support decisionmaking and continuous improvement in the dispatch process.
- Addressing problems and requests by transmitting information or providing solutions
- Collaborate with team members to optimize routes, schedules, and resource allocation.
- Ensure compliance with company policies, industry regulations, and safety standards.
Requirements:
- High school diploma or equivalent.
- Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.
- Proficiency in Adobe Acrobat
- Ability to work in a team environment
- Outstanding communication and interpersonal skills.
- Ability to multitask, prioritize, and manage time efficiently in a fastpaced environment.
- Strong analytical and problemsolving abilities.
- Familiarity with industry best practices and regulations.
- A commitment to providing excellent customer service and always maintaining a professional demeanor.
- Must be fluent in English
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and skill development.
- A supportive work environment that values collaboration and teamwork.
- The chance to make a significant impact in a growing organization.
Job Types:
Full-time, Part-time
Salary:
From $16.00 per hour
Benefits:
- Extended health care
- On site kitchen and gym
Schedule:
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Overtime
- Weekends as needed
Ability to commute/relocate:
- Edmonton, AB T6E 0B6: reliably commute or plan to relocate before starting work (required)
Experience:
- dispatching: 1 year (preferred)
Language:
- English (required)
Work Location:
In person
Job Types:
Full-time, Part-time
, Permanent
Salary:
From $16.00 per hour
Expected hours:
per week
Benefits:
- Casual dress
- Dental care
- Extended health care
- Onsite gym
- Onsite parking
- Vision care
Schedule:
- Day shift
- Evening shift
- Night shift
Supplemental pay types:
- Bonus pay
- Overtime
Experience:
- dispatching: 1 year (preferred)
Ability to Commute:
- Edmonton, AB T6E 0B6 (required)
Work Location:
In person
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