Program Coordinator, Build On Pre-arrival Services - Ottawa, Canada - YMCA Ottawa

YMCA Ottawa

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position:
Program Coordinator, Build On Pre-Arrival Services (Y Isabella Location)

Location: 150 Isabella St Suite 201, Ottawa, ON

Type:
Full-time contract ending April 24, 2023, preferred start date January 11, 2023

Preferred start date:
Wednesday, Jan 11, 2023

Closing date:
Sunday, Jan 08, 2023

Overview:

As one of the largest charitable community service organizations in Canada, the YMCA of the National Capital Region responds to critical social needs in the community and works to provide lasting solutions.

Serving thousands of people across our region annually, we are a leader and valued partner in creating a vibrant and healthy community where everyone belongs and can reach their full potential.

This position requires a commitment to the Y mission and core values of responsibility, honesty, caring, respect, and inclusion, which form the foundation of all Y programs and services.

Working for the Y

Are you looking to use your skills and unique gifts to make a real difference in your community? The YMCA of the National Capital Region is a great workplace committed to diversity, equity, and inclusion, where different backgrounds, experiences, and identities are appreciated and celebrated.

The YMCA provides hundreds of employees with meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities.

We recognize the contributions of our staff through innovative practices, great benefits, and growth opportunities.

Whether you are starting out in your career or a seasoned professional, you will find many exciting opportunities to achieve your personal and career goals.

Some of the benefits of working for the Y include:

What we offer

At the Y, you will be part of a vibrant and diverse network of people whose shared vision is to change lives and make our communities home to the healthiest children, teens, adults, and families.

Our competitive wage and benefit package include:

Free Y membership.
Discounted Y program fees (including health & fitness programs, child care and camps)
Access to an Employee Assistance Program

What do you offer?

The Program Coordinator will work as part of the team that provides pre-employment services to eligible clients before they arrive in Canada.

This position is responsible for providing administrative support to Build ON, developing a relationship with local and Pan-Canadian partners to deliver, host or facilitate live webinars to potential clients and partners on topics related to employment and settlement.

If required, the Program Coordinator should deliver employment consultation sessions to the pre-arrival clients.

This position requires a commitment to the Y mission and core values of responsibility, honesty, caring, and respect, which form the foundation of all Y programs and services.

Some of the tasks of this position include:

Managing online client registration and responding to program inquiries
Assisting with monitoring and developing online marketing strategies and web content
Maintaining accurate and timely records/statistics and evaluation information related to the activities undertaken/outcomes achieved
Implementing procedures for the operation of programs within the guidelines and contractual obligations
Working with staff and manager to resolve any issues relating to the program
Identifying ways of making improvements to the program for more effective service delivery
Providing followup support to program participants who participated in prearrival services
Maintaining accurate case notes, reports, and statistical information

What qualifications and abilities are we looking for?

At the YMCA of the National Capital Region, we strive to ensure our employees are a fit based on their strengths, interests, and future goals.

Education

Postsecondary education or equivalent in a related field

Language

Fluent in English, oral and written essential. French language is a strong asset

Experience, Abilities & Skills

Experience in administration and workshop/webinar facilitation
Ability to establish partnerships with local and panCanadian partners
Related experience might include: Recruitment Training, Teaching, and Training Adults Certification Diploma, Social Services Worker Diploma, or Developmental Services Worker Diploma

- strong computer skills; use of databases, MS suite

Ability to work with clients with diverse backgrounds and skill levels; particularly newcomers and immigrants
Strong facilitation skills with proven experience in creating PowerPoint presentations and training materials
Strong knowledge of online platforms such as GoToWebinar/Meeting or Zoom to host and facilitate live webinars
Ability to be flexible, adaptable, and multitask in the high demand environment
High degree of independence and initiative within a team environment
Proven responsibility to coordinate tasks and work