Full Time Security Operations Control Guard - Toronto, Canada - Paragon Security
Description
Position
:
Full Time, Permanent - Security Operations Centre (SOC) Officer
-
Site Type
:
Commercial - Corporate Towers, Malls, Offices, Educational Institutes and Colleges, Industrial and others
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Location
:
Toronto, Downtown
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Schedule
:
12 hours Continental Days, Nights, and Rotation Schedule
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Hours
:
36 to 48 hours per week or 84 hours per biweekly
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Payrate
:
$19.76/hour
Qualifications
:
-
Valid Ontario Security Guard License
:
-
Physical Demands:
excessive walking, standing, and sitting for 8 to 12 hours of shifts. This includes being in front of monitors and screens for long durations.
:
-
Must have a minimum of 1 year of Full-time Tactical Security Guard experience
:
- Must have quick learning skills to learn various software and programs designed per site requirements, i.e., intermediate computer skills.
- Must have strong verbal and written communication skills
- Must demonstrate high attention to detail / observational awareness
- Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team
Technical Skills
:
- Good working knowledge of MS Word, Excel, and Microsoft Outlook.
- Knowledge of security technology (i.e., CCTV, Access Control, Fire Alarm, Intrusion, Incident Management, and other securityrelated systems)
- Knowledge and understanding of applicable federal, provincial, and municipal legislation and regulations in the area of security.
Major Responsibilities
:
The SOC officer involves the site systems, including but not limited to all communication systems, SOC logs/audits, CCTV, access control, fire panels/computers, elevator computers, and security records.
Maintain a positive relationship with on-site representatives, assisting the Shift or Site Supervisor in ensuring that all security guards adhere to procedures.
Furthermore, the Security Operations Centre guard is also expected to:- Monitor CCTV surveillance systems
- Ensure the proper number of staff respond to highrisk incidents such as irate/emotionally disturbed people, medical situations, and emergencies.
- Conduct random spot checks on the radio and CCTV to ensure staff are in their designated posts/zones.
- Maintain compliance with and enforce property standards, rules, and regulations in a reasonable manner
- Ensure staff are following the assigned patrol schedule.
- Provide clear and concise communication to the security staff.
- Record all information in a detailed and factual manner.
- Ability to deescalate a crisis situation, provide support and liaise with emergency personnel including police, fire, and paramedic resources.
- Ensure staff are dispatched to calls for service and securityrelated incidents and ensure the situation is monitored by CCTV.
- Record all relevant details in the Communication and Dispatch Log
- Have the Emergency Response Checklists and Action Plan readily available.
- Ensure the proper CCTV layouts are visible.
- Ensure all SOC equipment is in the designated area and not moved around.
Benefits
:
Unionized Group benefits include:
- Free Uniforms
- Medical Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance.
- Paid Onsite training and additional training according to site requirements.
- Yearly uniform allowance
- Paid Sick Days
- Employee incentive programs
- Peer recognition programs.
We are accepting Walk-in Interviews at the below-mentioned address.
Timings:
Monday to Friday. 9 am to 4 pm
1210 Sheppard Avenue East - Unit 102
Additional Information
:
Please contact Lauren Williamson at
for any further enquiries.
We thank all applicants for their interest; however, only short-listed applicants will be contacted for an interview.
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