Patient Support Assistant - Barrie, Canada - Royal Victoria Regional Health Centre

Royal Victoria Regional Health Centre

Verified Company

Barrie, Canada

3 weeks ago

Posted by:

Sophia Lee

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Job Description:

Position Summary:

Customer Service:

The Patient Support Assistant is responsible to provide a high degree of service to the Emergency Department patients, visitors, staff and physicians
Responsible for the safe and efficient movement of patients via a wheelchair, stretcher or bed which may include patients with oxygen tanks, intravenous pumps, and other equipment

Wayfinding:

Transport patients/visitors needing assistance via wheelchair dispatched by a staff person
Assist patients/visitors in navigating through the department (bathroom locations, nutrition centre, etc.)

Patient transportation:

Respond to call for assistance with patient transportation by stretcher using the information provided by the staff person
Confirm patient identifiers prior to all patient transportation tasks
High School Graduate or equivalent required
12 years in customer service, forward facing and interactions with the general public
Experience in a healthcare environment would be considered an asset

You will be a great fit for this position if you have:

Must be a self-starter with a positive nature, pleasant disposition, a can-do attitude and be a strong team player
Demonstrated excellence in interpersonal and customer service skills.
Excellent verbal/written communication skills
Effective problem solving and critical thinking skills
Ability to prioritize workload with varying deliverables
Ability to work both within a team and independently with mínimal supervision
Must maintain confidentiality pertaining to patients and staff
Ability to work flexible hours including weekends, afternoons, evening and midnight shifts
Adherence to policy and procedures related to health and safety and patient safety
Ability to push and pull wheeled equipment and moveable carts
Physical demands include:
Able to lift, push and pull heavy loads (up to 60 lbs.)
Repetitive light and heavy lifting
Extensive walking throughout the shift
Frequent standing throughout the shift
Thank you for your interest, however only shortlisted applicants will be contacted for these opportunities._