Bilingual Admin - Waterloo, Canada - Sun Life

Sun Life

Verified Company

Waterloo, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self.

You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you.

Your leaders will inspire and help you reach your potential and soar to new heights.

Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

This is a 6 month contract with possibility of extension

About Lumino Health:

To support the vision of helping Canadians live healthier lives, Sun Life created the largest network of health resources in Canada - Lumino Heath.

The vision behind this two-sided network is to allow Canadians complete access to easily searchable healthcare resources and providers including dentists, physiotherapists, massage therapists, chiropractors, and more.

Through this, we've developed a marketing solution that helps these providers grow their practice, retain patients and simplify their marketing efforts.

An innovative new way for providers to market their practice and connect with more patients on a trusted and wide-reaching health network.

The network is available to our 6 million Sun Life clients and now to all Canadians on

About the role:
What will you do?

Provide administrative support for teams and providers
At all times, ensure data integrity & accuracy of customer profiles
Support clients with their Lumino Health provider profiles
Editing, validating and publishing profiles
Prioritize and problem solve key internal dashboards to ensure our paid subscribers are appearing correctly
Collaborate with internal business units to support the mandate of the sales operations team
Deliver on priorities as assigned to execute on billing delivery excellence

What you need to succeed?

12 years experience in a sales support or back office function
Experience with Salesforce as a CRM tool is a MUST
Excellent communication skills both written and verbal
Advanced Microsoft Word, PowerPoint, Excel and Visio skills
Strong analytical and problemsolving skills; high attention to detail with accuracy
Ability to work in a fast paced, high volume environment
Client focused mind set and a proven ability to deliver quality service
Bilingualism (French, English, both oral and written) is required to answer calls from English and French speaking clients across Canada and worldwide.

What's in it for you:

Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier live
A friendly, collaborative and inclusive culture
An environment of continuous learning and improvement
The opportunity to move along a variety of career paths with amazing networking potential

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work.

Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

47,000/ ,000/77 000

Job Category:

Administrative Services

Posting End Date:

24/05/2024