Electrical Counter Sales - Port Coquitlam, Canada - Bartle & Gibson

Bartle & Gibson

Verified Company

Port Coquitlam, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are currently in search of a career-orientated person to join our
Customer Service team, Electrical division.

You will be responsible for all Electrical counter sales and product returns while providing expertise as a member of the customer service team.

You may be required to assist our Plumbing counter customers when necessary.

Job Type:
Full-Time

Shift Type:
Tuesday to Saturday

Position Type:
Union

Location: 1391 Kebet Way, Port Coquitlam, BC, V3C 6G1

Compensation Rate:
$22.65 -$27.85

Job available to:
Internal and External

DUTIES AND RESPONSIBILITIES

Develops and maintains positive customer relationships
Responds to inquiries and orders
Sources materials for customers when currently not in stock
Receives, processes, and verifies the accuracy of orders from customers
Responds to requests for order changes, including the maintenance of order/customer information files
Maintains knowledge base on current products and learning about new products
Performs assigned system maintenance to various electronic order files
Assists in developing and recommending changes to existing methods and systems to increase the accuracy, efficiency, and responsiveness of the customer service department as a whole
When necessary assist customers on our Plumbing Counter

SKILLS AND COMPETENCIES

Possess sales and customer service skills and portray a positive attitude
Ability to portray a businesslike professional appearance and deal with customers professionally
Excellent interpersonal & communication skills, both verbal and written
Time management & multitasking skills to serve several customers at the same time
Selfmotivated; able to function effectively both independently and as a member of a team
Ability and willingness to take courses on sales, customer service, and product knowledge seminars if provided

EXPERIENCE AND EDUCATION

Minimum grade 12 education required
Minimum of one (1) year of customer service experience
required:
Minimum of one (1) year of sales experience in wholesale or building supply stores
Minimum of three (3) years experience in the electrical industry or knowledge of electrical products
required

WHY WORK FOR US